
Gator Ford
Tampa, FL
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Dealership is making good on a bad purchase Purchased a 2020 Ford Explorer on 07/09/2020 (this vehicle already had over 1800 hundred miles on it and was obviously a salespersons vehicle - but s Purchased a 2020 Ford Explorer on 07/09/2020 (this vehicle already had over 1800 hundred miles on it and was obviously a salespersons vehicle - but sold to me as brand new) - one week later, vehicle wouldn't start. Vehicle stay in shop for about a week and was returned to me. Problem that I had was that I'm a single, elderly woman and was terribly afraid to take possession of the vehicle again - not sure if it would not start again, leaving me stranded - day or more scarier, night. The entire week that this vehicle was in the shop, I pleaded with salesperson to substitute this vehicle with one of equal or less value - all to no avail. They made me take possession of the vehicle again. FINALLY, I heard for a Mr. Rollin Seeley, of Gator Ford, and he has agreed to replace the vehicle. I couldn't be more relieved and thank the dealership tremendously for finally stepping up and doing the right thing. More
Get the right truck I went in looking for a certain type of truck to pull rv. After speaking with a truck guy at Gator, I realized I was looking for the wrong truck. Tom I went in looking for a certain type of truck to pull rv. After speaking with a truck guy at Gator, I realized I was looking for the wrong truck. Tom educated me and helped me find the right truck. More
GREAT SERVICE Everyone that works in the service department is Friendly, Courteous, Efficient and fast. They keep you informed through the process. Tobias my servi Everyone that works in the service department is Friendly, Courteous, Efficient and fast. They keep you informed through the process. Tobias my service advisor is awesome. If you wait the waiting area is Huge comfy and super clean. the restrooms are also clean and well taken care of. More
Before i was decideding matt told me my cars price was 16,900. When we got to the financing department it was 18,900. All i ask is to be honest with people cause someone next time wouldn't have went throu 16,900. When we got to the financing department it was 18,900. All i ask is to be honest with people cause someone next time wouldn't have went through with it from a lie on the price. More
Fantastic experience from start to finish! Very low stress and was not high pressure at all. I cannot say enough good things as I typically dread going to dealerships to buy a vehicle. I would certainl stress and was not high pressure at all. I cannot say enough good things as I typically dread going to dealerships to buy a vehicle. I would certainly buy future vehicles from Gator Ford. More
Tobias was great. Pleasant experience with better outcome in service area attentive explained situation provided a solution and problem was solved felt involved in decision from beginning in service area attentive explained situation provided a solution and problem was solved felt involved in decision from beginning More
Easy and straightforward I am very impressed. I am in South Carolina and was looking for a custom truck. Gator had a bunch of them. The process was easy and Tom was very respo I am very impressed. I am in South Carolina and was looking for a custom truck. Gator had a bunch of them. The process was easy and Tom was very responsive and pricing was fair. Best car shopping experience ever. More
QUICKEST TRANSACTION EVER - 5 STARS TO MR MONDAY & MATT I have purchased quite a few new vehicles - 2-3 per year. I've never had such an easy, fast, and smooth transaction experience! Bud was awesome - tal I have purchased quite a few new vehicles - 2-3 per year. I've never had such an easy, fast, and smooth transaction experience! Bud was awesome - talked on the phone one time and handled everything else via text. Matt in finance promised me less than 45 minutes and it only took 40 minutes. It took longer to transfer my belongings out of my old truck than it did to get the deal done. I love efficiency a More
Always very helpful I always find them reliable and friendly. It is good to know that they take good care of my car, without over selling any service. I always find them reliable and friendly. It is good to know that they take good care of my car, without over selling any service. More