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Gator Ford

Tampa, FL

4.2
497 Reviews

11780 Tampa Gateway Blvd.

Tampa, FL

33584

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Showing 497 reviews

November 14, 2021

Contacted with question about inventory and partner program, got back "I am busy here is list of thing I need from you". Not a good first impression, especially since I've talked to over 20 dealers in More

by AlexK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darius Carson
Nov 30, 2021 -

Gator Ford responded

Alex, we're very sorry that this was your first impression of us. We promise that if you send us an email, we will respond as soon as possible and would be happy to answer any questions you might have. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 11, 2021

Service department is a JOKE - I made an appointment two weeks out from the appointment date. I arrived at the scheduled time and they told me it's be up to 48 hours before they looked at it. Well, 48 hours More

by A very disappointed EX-customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DW in service
Nov 30, 2021 -

Gator Ford responded

We're very sorry for any frustration we've caused you. We will look into why there was this lapse in communication and we would always welcome an email from you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

A very disappointed EX-customer responded

I have nothing more to say....you have wasted my time and will not be getting anymore of my business, either service or new vehicle purchases. Your loss... my gain. I have so many choices of reputable Ford dealers around Tampa and you are off the list

October 20, 2021

BUYER BEWARE!!! There was a difference of $2,399, BUYER BEWARE!!! There was a difference of $2,399, between the website price and the price they charged before adding all the taxes and other fees. I More

by ljindiana1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Acord, Aaron Daley
September 22, 2021

When I complained about the overpriced charges, the manager accused me of trying to “extort” him. More

by SJD
Recommend Dealer
No
Employees Worked With
Brian Farley
August 18, 2021

Went to gator Ford to have a Ford Recall Performed on my F150 transmission after having the transmission recall completed I left the dealership to find out now that my transmission slips which it did not do More

by scott oneal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel wentz, Brian Farley
July 21, 2021

Tom was wonderful. He walked me through the process and got me my dream. I would recommend to anyone and will return for my next SUV. More

by HowlatTampa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dossett
Nov 16, 2021 -

Gator Ford responded

Thank you for sharing your appreciation for our team member Tom!

July 19, 2021

I have to say, this was one of the worst experiences I have ever dealt with. Started with the price of my trade in, to the price of the truck that I purchased and all the back and forth. After we finally More

by pbracci84
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dossett
July 08, 2021

I Felt like I was just a number. They didn't answer questions directly or missed questions asked of them. Their buyer's order included a massive $2,400 dealership fee on top of their advertised $999 f More

by richweston66
Recommend Dealer
No
Employees Worked With
Darius Carson, Rollin Seeley
June 30, 2021

John Stevens is the total package! Working with Gator Ford is a pleasure. We appreciate the professional and friendly partnership we have had with Gator! More

by Connie.carlile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stevens
June 24, 2021

The salesman Bud is a jerk and doesnt have the temperment for selling cars. The way he treated my friend today (Wednesday 23 June), Dominic, I will never do business with Gator Ford. Unacceptible behavior an More

by justinryoung1983
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bud Monday, Chris Seminaro
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