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Gator Ford

Tampa, FL

4.1
494 Reviews

11780 Tampa Gateway Blvd.

Tampa, FL

33584

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Showing 494 reviews

August 30, 2022

Very friendly people but really disappointed by the listing price vs what they wanted for the vehicle out the door. I understand Gator Ford isn't the only dealership that does this but as a consumer it More

by robert.hunter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Rook
Aug 31, 2022 -

Gator Ford responded

Could you please inform us, of who actually was at the dealer, we have no record of Robert Hunter. It would be easier to find the problem, if we had the correct info.

April 22, 2022

I spoke to a sales person by the name of Germaine Grey because I was in the market for a new car.He was very professional he explained the process clearly and also what options I had in a detailed manner. More

by michellwedderburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Germaine Grey
April 16, 2022

List price of vehicle in website was $19,800. Salesman (Matthew Reich) then tells me the “out the door price” would $27,200 due to some garbage “gator perks” which ultimately means they wash and More

by ssman187
Price
Recommend Dealer
No
Employees Worked With
Matthew Reich
Apr 16, 2022 -

Gator Ford responded

Please excuse my confusion, both the gator perks and non ford finance is listed on the website beside every vehicle. The perks is not a wash and wax, it is a value of $7400 I wish you had a much better experience, is there anything I can do to help? Michael Acord General Sales Manager

March 17, 2022

So bought a pre owned car. Spent a good amount of money for it. Clean car fax, car was great until I had to refill the washer fluid. So I had even asked the dealer ship if car More

by Screwedoncenevertwice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Rook, Mike Acord, Aaron Daley
Mar 21, 2022 -

Gator Ford responded

We are having a problem finding vehicle history on the unit, please send me the VIN number, if there are problems we want to address them.

March 02, 2022

Reached out to simply confirm availability. Had to ask three or four times for a price. Unfortunately, they had a higher price than any of the statewide available ones at other dealers. Very ol More

by Jfucci239
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Reich
December 13, 2021

What a joke of a company. Call on a Mini Cooper they have listed on multiple sites at various prices.. Listed on 3rd party sites for $15,684... On their personal site listed at $16,900.. Told they wo More

by shawncas
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christon Marsh
Dec 30, 2021 -

Gator Ford responded

Shawn, we're sorry if we've disappointed you. If there's any way we can try again to find the right vehicle for you at the right price, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

December 08, 2021

Got My truck serviced and was in and out within an hour. Thanks DW for the quick service More

by ftwalters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DW, Justin Rook
November 14, 2021

Contacted with question about inventory and partner program, got back "I am busy here is list of thing I need from you". Not a good first impression, especially since I've talked to over 20 dealers in More

by AlexK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darius Carson
Nov 30, 2021 -

Gator Ford responded

Alex, we're very sorry that this was your first impression of us. We promise that if you send us an email, we will respond as soon as possible and would be happy to answer any questions you might have. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 11, 2021

Service department is a JOKE - I made an appointment two weeks out from the appointment date. I arrived at the scheduled time and they told me it's be up to 48 hours before they looked at it. Well, 48 hours More

by A very disappointed EX-customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DW in service
Nov 30, 2021 -

Gator Ford responded

We're very sorry for any frustration we've caused you. We will look into why there was this lapse in communication and we would always welcome an email from you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Nov 30, 2021 -

A very disappointed EX-customer responded

I have nothing more to say....you have wasted my time and will not be getting anymore of my business, either service or new vehicle purchases. Your loss... my gain. I have so many choices of reputable Ford dealers around Tampa and you are off the list

October 20, 2021

BUYER BEWARE!!! There was a difference of $2,399, BUYER BEWARE!!! There was a difference of $2,399, between the website price and the price they charged before adding all the taxes and other fees. I More

by ljindiana1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Acord, Aaron Daley