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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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June 02, 2022

Outrageous quote (~$5K) for unnecessary repairs they claimed were necessary. I took my vehicle to get a second opinion at another Toyota dealership and their quote was reasonable (~$300) DO NO RECCOMME More

by principeju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy Voss
June 02, 2022

You certainly came through quickly for me this time and I am extremely grateful. Shad, my service adviser took my call when I had a terrible problem, diagnosed it over the phone, had car transported to Gator More

by CaroleDoswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Jun 02, 2022 -

Gatorland Toyota responded

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Shad receives the recognition he deserves. Thank you again!

June 02, 2022

Friendly staff and great prompt service. Arrived at appointment time and was greeted right away with a short wait time for service. More

by clarsen58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
June 02, 2022

Waiting area nice & clean. Service rep. was very helpful, courteous and professional. I would definitely recommend your service dept. to anyone. More

by rylanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
June 01, 2022

Excellent service and very very knowledgeable staff and easy to work with you and understanding and fixed the problem More

by shonnahathcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dabari Destine
June 01, 2022

Everything was done quick and smoothly, the estimate was a little under what I paid but the staff was courteous about it and I was informed. More

by Dflo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rivera
Jun 02, 2022 -

Gatorland Toyota responded

Thank you very much for sharing your review. We love hearing from our customers.

May 30, 2022

Consideration was a plus as well as the friendliness/ time to complete service on my vehicle. More

by Suga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
May 29, 2022

This dealership has earned my trust from the first day I walked in. My trustee 2004 Prius conspires with Gatorland Toyota to deliver several more years of excellent travels. More

by maryanneradmacher7@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Oct 28, 2022 -

maryanneradmacher7@gmail.com responded

There’s only one place that I take my 2004 Prius for any kind of service and that is Gatorland Toyota. That should tell you everything you need to know.

May 28, 2022

In and out in under one hour. Ian is the greatest service representative in the world! More

by JAWRIGHT42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
May 28, 2022

Arnaldo provided absolutely excellent service. He was thorough, thoughtful and patient and recognized the problem right away! More

by Rozy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
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