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2,700 Reviews of Gatorland Toyota - Service Center
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May 17, 2024
Arnaldo was friendly and helpful. I had a great experience with my standard 18-month maintenance appointment. I was in and out of the shop in under one hour!! While waiting, I had a w I had a great experience with my standard 18-month maintenance appointment. I was in and out of the shop in under one hour!! While waiting, I had a well lighted and comfortable place to wait for my vehicle. Everyone I encountered was customer-focused and helpful. More
by ckelley6
Verified CustomerEmployees Worked With
Helpful May 17, 2024
I receive great customer service every time. I highly recommend Ilianna as your care team representative. I highly recommend Ilianna as your care team representative. More
by floridabones
Employees Worked With
May 17, 2024
Gatorland Toyota is simply the best Toyota dealer around! You can always expect courteous and excellent service when you visit. You can always expect courteous and excellent service when you visit. More
by JEANAM45
Employees Worked With
May 17, 2024
Great service. Very easy to schedule appts, staff is kind, efficient and knowledgeable. Love my service advisor Nancy!! Very easy to schedule appts, staff is kind, efficient and knowledgeable. Love my service advisor Nancy!! More
by PCOLIVER
Employees Worked With
May 16, 2024
WENT IN FOR SERVICE AND IAN WAS MY ADVISOR, HE WAS COURTESY, AND INFORMATIVE. HIGHLY RECOMMEND HKM AS AN ADVISOR. COURTESY, AND INFORMATIVE. HIGHLY RECOMMEND HKM AS AN ADVISOR. More
by Jonathan.Roldan
Employees Worked With
May 15, 2024
The service was fine. But I got charged $15 on a $500 bill to use my credit card. That's enough to reconsider where I go for service. But I got charged $15 on a $500 bill to use my credit card. That's enough to reconsider where I go for service. More
by BLISSRICH1
Employees Worked With
May 15, 2024
I always use this dealership. Professional and have had good experiences dealing with people, especially Ian. Professional and have had good experiences dealing with people, especially Ian. More
by ANDREWJEAN79
Employees Worked With
May 14, 2024
I already did this Bad web design Wastes time I’m done. Dada dada dada done. Dada dada dada More
by TJYANICK
Employees Worked With
May 13, 2024
I’m giving a 5 because Iliana does a great job. However, I do not like the new service protocol where I have to wait to check in my vehicle when my service advisor is with another customer. Also sa However, I do not like the new service protocol where I have to wait to check in my vehicle when my service advisor is with another customer. Also sales guys never offered to help me when I went on the lot to look at new vehicles. They were too busy talking and looking at their phones. Not sure what has changed at you business but it was very obvious on my last visit. I called the sales manager off a promotional email only to find he has rerouted his calls to someone. Not personal service. I will be in the market for a new vehicle soon. Not sure I will shop Gatorland. Not liking the new culture. Illiana is consistent and does well tho More
by DNEMENYI
Employees Worked With
