2,713 Reviews of Gatorland Toyota - Service Center
Nancy was and is always the ultimate in a service advisor. Professional, personable, knowledgeable ……….the best in representing Gatorland well and taking care of her clients. It was a great experien advisor. Professional, personable, knowledgeable ……….the best in representing Gatorland well and taking care of her clients. It was a great experience and is the same each time I work with her. More
Communication with customers, service quality, and time taken to do what was needed is abysmal. Please see my google review (Rachel) for more information. I will never use gatorland Toyota again, all four taken to do what was needed is abysmal. Please see my google review (Rachel) for more information. I will never use gatorland Toyota again, all four years I’ve lived in Gainesville and used your services have not changed, always just terrible. You prioritize customers who have actually bought thousand dollar cars from you. I’ve spoken to others who have gone to gatorland and they say the same thing, never a good experience. More
I made an appointment and it still took 3hrs to get an oil change. I sat in my car for awhile because the guy who takes your keys couldn’t get an associate to answer him. I was taken inside to wait behind oil change. I sat in my car for awhile because the guy who takes your keys couldn’t get an associate to answer him. I was taken inside to wait behind someone else which was fine but I was not even acknowledged. On top of all of this there were cockroaches in the ladies room. I am not a fan of this dealership. More
Service center didn't tell me about findings of other services needed. I received a letter in the mail a week or so later telling me what other services needed to be done. So I have to.make another appoi services needed. I received a letter in the mail a week or so later telling me what other services needed to be done. So I have to.make another appointment to complete these services when it is a service that could easily have been done during the first visit More
The service personnel are top rate! My car is 16 years old, and I have always used Gatorland Toyota for routine maintenance. My car hasn’t ever broken down on me! My car is 16 years old, and I have always used Gatorland Toyota for routine maintenance. My car hasn’t ever broken down on me! More
I took off work for a recall and they did not have the fule pump in stock. Now I have to drive another hour and thirty minutes so I can get it done. fule pump in stock. Now I have to drive another hour and thirty minutes so I can get it done. More