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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews

2,713 Reviews of Gatorland Toyota - Service Center

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May 13, 2022

Asked service writer if mechanic could scrape inspection stickers off window. Wasn’t done. Before that I had 2 tires installed and the white tire lube was never washed off. Had to clean tires when I got More

by Gunsnstuff2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
May 13, 2022

Easy to schedule an appointment and vehicle returned serviced and clean every time. Knowledgeable service team. More

by jtate00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
May 13, 2022 -

jtate00 responded

This is correct.

May 13, 2022

Honest and helpful. Ian always tells me what I need or don’t need just yet. Friendly and nice. Thanks More

by joni4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
May 12, 2022

Service center was clean, manager friendly and I was pleasantly surprised at how reasonable the charges were. More

by thewilliamsaffair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
May 13, 2022 -

Gatorland Toyota responded

Our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!

May 12, 2022

Pleased with the operation. All clerks and maintenance personnel treated me like an old time customer whereas this was my maiden trip. I’ll be back. More

by Benniemlucas32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
May 13, 2022 -

Gatorland Toyota responded

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

May 12, 2022

I like the dealership mostly because of my dealings with my service advisor. He is very kind and knowledgeable. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
May 13, 2022 -

Gatorland Toyota responded

James, we sincerely appreciate you taking the time to share with us your experience at Gatorland Toyota. On behalf of our entire team, thank you for allowing us to serve you.

May 12, 2022

Worst experience I’ve ever had at a dealership. I spent 5 hours waiting for my car to get done. My appointment was for 9am. No one even looked at my car until noon. And it took two more hours to fi More

by Tara.Gilligan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Roberts
May 12, 2022

The representative was very friendly. The waiting area was very clean and comfortable. The services was completed in a timely manner. More

by EEWUJIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
May 13, 2022 -

Gatorland Toyota responded

It’s lovely to hear your positive feedback! We rely on customers like you to let us know what we’re doing right to continue to provide the best experience possible.

May 12, 2022

Best service ever! Satisfied owner of a 2011 Avalon. All service provided by Gatorland Toyota More

by homza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
May 13, 2022 -

Gatorland Toyota responded

It gives us much pleasure to know that you’ve chosen Gatorland. Your kind words encourage us to continue doing our best to make sure every customer’s experience is a memorable one. Thanks again, and have a wonderful day.

May 12, 2022

The service department at Gatorland Toyota always greets me with a smile and always takes care of my needs. More

by KRAMEKAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella, Iliana Mullins
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