Gatorland Toyota - Service Center

This was my first experience with the service department, I was in for a new car 5000-mile check. Overall I had excellent service, I can't give a five-star rating because, when I inquired about the time fram I was in for a new car 5000-mile check. Overall I had excellent service, I can't give a five-star rating because, when I inquired about the time frame I was told it would be about an hour I arrived at 8:45 for my 9 AM appointment and I was told my car service would take approximately one hour, it was not ready until around 11:05. When I asked if I would need to plan on being there that long for a normal oil change I was told no but it took longer this time bc they were running a system check. Also, I had asked if someone could help me reset my door locking to where my doors would stay locked when I turned off my ignition I was told yes they would reset it for me, which I discovered when I arrived home that was not taken care of. I called Shad and left a message to see if he could talk me through how to set my lock control, but he did not call me back, I called the next day and he walked me through it Shad was accommodating, and I will say everyone was very kind and the facility was very clean. The guys checking me in were super nice as well. More

They delivered a quality result with excellent customer service. They exceeded my expectations, and I am a delighted customer. service. They exceeded my expectations, and I am a delighted customer. More

They give great service. Love it there and was treated really well. Nancy is the best Love it there and was treated really well. Nancy is the best More

In buying the used car, I was very happy that the total really was the total. There were no add-on's for dealer prep, dealer handling, dealer blah blah blah ! How very refreshing !!!!!!!!!!!!!!!!!! really was the total. There were no add-on's for dealer prep, dealer handling, dealer blah blah blah ! How very refreshing !!!!!!!!!!!!!!!!!! More

Service is courteous and efficient as well. I am a very satified customer with Gatorland. I am a very satified customer with Gatorland. More

I received a very good service, the person in charge of quoting my new tires explained everything to me very well, the service was excellent. quoting my new tires explained everything to me very well, the service was excellent. More

Gatorland's Service Department provided fast, efficient, courteous service with a smile, as usual. Nancy Voss is outstanding! courteous service with a smile, as usual. Nancy Voss is outstanding! More

Because of your new check-in process, I waited in my car for 15 minutes. And for the first time there were about 10 cars in the service area. I’ve never seen that before. You may want to reconsider. for 15 minutes. And for the first time there were about 10 cars in the service area. I’ve never seen that before. You may want to reconsider. More