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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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June 24, 2023

Great sales staff at the dealership. Lousy service department especially when it comes newly purchased vehicles More

by REDNECK32091
Workmanship
Recommend Dealer
No
Employees Worked With
Nancy Voss
Report | Print
June 24, 2023

Brett was more than helpful. He told me I didn’t need an oil change yet and convinced me by checking the mileage of my upcoming trip! More

by lindaczi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jun 26, 2023 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad Brett provided you with helpful service. We appreciate your trust in our dealership. We're here to assist you whenever you need us. Safe travels on your trip!

June 24, 2023

Ian is a outstanding service professional who represents Toyota well. I refer friends and family to him knowing that their vehicle will have the highest standards of care. More

by EFBRAZZEL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Jun 26, 2023 -

Gatorland Toyota responded

Thank you for your fantastic review! We're delighted that Ian provided outstanding service and represented Toyota well. It's great to know that you trust Ian to deliver that level of service. We greatly appreciate your referrals to friends and family and look forward to providing them with the same exceptional care.

June 23, 2023

Staff were attentive, the wait was appropriate for the task. I was happy to see the video report from the tech. More

by tb4244
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brett Valentine
Report | Print
Jun 26, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a review! We're pleased our staff was attentive and that you found the wait time appropriate. We strive to provide timely and efficient service to our customers. We're also glad that you found the video report from our technician to be helpful and informative. Your satisfaction is important to us, and we appreciate your feedback.

June 22, 2023

Appointment for my 15k mile maintenance. I was in and out of the dealership with my vehicles checkup completed with a complimentary car wash to boot. The waiting area was 100% better than my More

by waterwj58
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Jun 23, 2023 -

Gatorland Toyota responded

Thank you for choosing us! We're thrilled to hear about your positive experience! It's great that you also received a complimentary car wash, leaving your Toyota looking its best. We appreciate your loyalty and trust in us. Thank you for your feedback, and we look forward to serving you for many years!

June 22, 2023

Outstanding customer service. Special thanks to Iliana for perfect communication and overall customer interaction. Iliana, keep doing what you’re doing! More

by Ric299
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jun 23, 2023 -

Gatorland Toyota responded

Thank you for your kind words and for taking the time to recognize Iliana for her outstanding customer service! We're delighted she provided perfect communication and positive overall customer interaction. We'll pass along your appreciation to her for a job well done. We appreciate your feedback and your support!

June 22, 2023

Great experience just as promised while I waited and good communication. Thanks for the good experience More

by shawnb1001
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jun 22, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive feedback! We're delighted you had a great experience with us. It's fantastic that you were satisfied with the waiting experience and that our team maintained good communication. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing us, and we look forward to serving you again!

June 21, 2023

Wonderful people professional service exact pricing timely updates good location and amenities clean band well kept waiting area More

by Patriot75?
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Jun 22, 2023 -

Gatorland Toyota responded

Thank you for your fantastic feedback! We're glad you found our location convenient and enjoyed the amenities in our clean and well-kept waiting area. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing Gatorland Toyota!

June 21, 2023

Easy to schedule. Excellent communication, complementary snacks and transportation. Great service, always update accurate, fast and reliable. More

by belti
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Auto Butler people grate job., Arnaldo Mella
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Jun 22, 2023 -

Gatorland Toyota responded

We're glad you had an easy and convenient experience scheduling your service at Gatorland Toyota. Providing complementary snacks and transportation is just one way we strive to make your service visit more comfortable and convenient. Thank you for your kind words, and we look forward to continuing to provide you with top-notch service in the future. If you ever need any further assistance, please don't hesitate to reach out.

June 21, 2023

We live 50 miles away, we purchased our 2023 Highlander from Gatorland. We will return to Gatorland for service. The service writer, Nancy Voss, was superb. If we continue to be treated the manner we have More

by arvinda
Workmanship
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Jun 21, 2023 -

Gatorland Toyota responded

Thank you for choosing Gatorland for your vehicle purchase and entrusting us with your service needs. We are happy you had a great experience with Nancy. We value your loyalty and look forward to continuing to serve you in the future. If you have any questions or need further assistance, please don't hesitate to reach out.

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