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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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June 19, 2023

Gatorland service is expensive, but Brian was very helpful. I would use Gatorland service department again because of him. More

by Alyisaharlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
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Jun 19, 2023 -

Gatorland Toyota responded

Thank you for your feedback! We're glad Brian's assistance made a positive impact on your experience. We appreciate your consideration in using our service department again, and we'll be here to assist you whenever you need us. Thank you for choosing Gatorland, and we look forward to serving you soon!

June 19, 2023

Professional, courteous & knowledgeable. I came into the dealership, I was taken care of by Bryan & the mechanic in a good & professional manner. More

by sonjam
Recommend Dealer
Yes
Employees Worked With
Brian Bess, Brian Bess
Report | Print
Jun 20, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're happy that Bryan and our technician provided you with professional and courteous. If you have any further questions or need additional support, contact us. We appreciate your feedback and look forward to serving you again.

June 17, 2023

I remember the old Gstorland Toyota Service Center Department. You see I have had 4 other Toyota vehicles Service now takes 3-4 hours. If one goes in for an oil change ,just look to be there 2.5 ho More

by Minniemcdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Jun 19, 2023 -

Gatorland Toyota responded

Thank you for sharing your feedback regarding your experience at our service department and your loyalty as a repeat customer. We hope to have the opportunity to serve you better in the future.

June 15, 2023

Arnaldo was very helpful and informative, as was the rest of the staff. It was quick too. thank you More

by ELAINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
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Jun 15, 2023 -

Gatorland Toyota responded

Thank you for your kind words about Arnaldo and our great team! We take pride in providing helpful and informative service, and we're delighted we met your expectations. We appreciate your feedback. Thank you for choosing us!

June 15, 2023

Brian did amazing above and beyond! Highly recommend and Sam AC tech has been great helping me. More

by Hopelynn1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
Jun 15, 2023 -

Gatorland Toyota responded

Thank you for the excellent feedback about Brian and Sam! Your recommendation means a lot to us. Thank you for choosing Gatorland Toyota!

June 14, 2023

Took one hour and a half to program key fob. Seems like a long time for this. More

by rcube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Jun 14, 2023 -

Gatorland Toyota responded

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the time it took to program your key fob. Our team strives to provide efficient and timely service, and we appreciate your patience during the process. If you have any further questions or concerns, please feel free to reach out. We value your business and look forward to serving you again in the future.

June 14, 2023

Super fast service and great communication from Brian! He helped me get my headlights working again More

by DylanL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
Jun 14, 2023 -

Gatorland Toyota responded

Thank you for taking the time to leave us a positive review! We're thrilled you had a super-fast service experience and that Brian provided excellent communication throughout the process. We're glad that Brian delivered on those aspects, and we'll pass along your kind words to him. We appreciate your business and look forward to serving you again.

June 14, 2023

I was in and out from service really quick an Vrain made sure I understood everything More

by WILMAMATHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bess
Report | Print
Jun 14, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're happy you had a quick and efficient experience and that Brian provided excellent customer service by ensuring you understood everything. We appreciate your business and look forward to serving you again!

June 13, 2023

I would like them more if they stop sending out surveys constantly and blowing up my phone. More

by THANKYOUGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
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June 13, 2023

Ian was able to get my oil changed at the last minute. My appointment was just to fix a leaking tire. Not a long wait time either! More

by kim.hewit
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Jun 13, 2023 -

kim.hewit responded

Great service

Jun 15, 2023 -

Gatorland Toyota responded

Thank you for sharing your positive experience with us! We're glad Ian accommodated your request for an oil change at the last minute. We appreciate your business and look forward to serving you again.

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