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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gatorland Toyota - Service Center

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April 26, 2024

It looks like they glued the fender flare on with gorilla glue and it swole up and pushed the fender flare out. Terrible choice of adhesive. The color match was way off and the hood doesn’t line up with the More

by gatoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John O'Halloran
Report | Print
April 26, 2024

Service writer was professional, tech was thorough. Very pleased with service. Will definitely only use Gatorland. More

by WALKER353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Apr 26, 2024 -

Gatorland Toyota responded

Thank you for sharing your positive experience! We're thrilled our team provided professional service and thorough attention to detail. We appreciate your loyalty and look forward to continuing to exceed your expectations. Thank you for choosing Gatorland Toyota!

April 24, 2024

Was in for my 20k service and Illiana took care of me and had me out quicker than estimated. Thank you! More

by camryxle87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Apr 24, 2024 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We're thrilled Illiana provided excellent service during your 20k service visit. We strive to exceed our customers' expectations and are delighted that you were in and out quicker than expected. We look forward to serving you again!

April 23, 2024

The appointment was good. The worker explained all well. The car was washed..I was pleased with all that was done..restroom were clean.. coffee was terrible . More

by moongloo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
Report | Print
Apr 23, 2024 -

Gatorland Toyota responded

Thank you for your review! We're delighted your appointment went well and that you were pleased with our service. We're glad that our advisor explained everything clearly. We are happy you found the car wash and restrooms clean. However, we're sorry you didn't enjoy the coffee. We'll consider this feedback to improve our offerings. We look forward to serving you again in the future!

April 22, 2024

I always love working with Shad in Service at Gatorland Toyota. He's kind, communicative and professional. More

by SCARGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with Shad in our Service department! We're delighted to hear that he provided you with such excellent care. We'll make sure to pass along your kind words to him. We appreciate your continued support and look forward to serving you again at Gatorland Toyota!

April 21, 2024

Told that our battery needed to be replaced but no one looked at service record to see battery was recently replaced and still under warranty. We had to bring this up ourselves after we left Toyota and it More

by DEGROFFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ainsworth, Arnaldo Mella
Report | Print
April 21, 2024

Great customer service from the service personel, timely service and very acommodating transportation to and from chosen location. More

by leroywhilby74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you for your fantastic review! We're happy you had a great experience with our service personnel. Providing timely and accommodating service is always our goal, and we're glad we could make your visit convenient. We look forward to serving you again!

April 20, 2024

Ariana Jordan does an outstanding job--friendly & approachable, professional, knowledgeable, good commuicator, & has a "Can do" attitude. Everyone should follow her lead. More

by WHATSUPDOC39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you so much for your kind words about Ariana! We are thrilled she provided you with outstanding service and are lucky to have her on our team. We appreciate your recommendation and look forward to serving you again!

April 20, 2024

He did a good job Listens to customers and addresses issues makes a lot of difference Thank you More

by nadir352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you for your positive feedback! We're glad you had a great experience with us. We look forward to serving you again!

April 20, 2024

Even though I have a Hyundai, I go to the Toyota for service. I’ve received excellent service for many, many years on my Toyato and Hyndai. More

by ACD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Apr 22, 2024 -

Gatorland Toyota responded

Thank you so much for your loyalty and for choosing Gatorland Toyota for your service needs, even with a Hyundai! We're thrilled to hear about your positive experiences over the years. Our team is committed to providing excellent service, and we look forward to continuing to meet your automotive needs in the future.

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