Gem City Ford Lincoln

Dealer shop staffs were awesome. Sales man, financing manager and all staffs helped me to complete a car purchase process with kindness and consideration. Definitely recommends this dealer. And thanks to manager and all staffs helped me to complete a car purchase process with kindness and consideration. Definitely recommends this dealer. And thanks to Joe! More

I have bought many cars from Kevin Schuckman. My last purchase was my dream car. Kevin went out of his way to find my 2019 ruby red mustang. She is a beauty. Gem City Ford makes the process so flawless. purchase was my dream car. Kevin went out of his way to find my 2019 ruby red mustang. She is a beauty. Gem City Ford makes the process so flawless. I highly recommend this dealership and Kevin. More

This is my second purchase at Gem City Ford, and I am again completely satisfied with my experience! Our time was well spent with our master certified sales consultant, Kevin Shuckman. I am especially ap again completely satisfied with my experience! Our time was well spent with our master certified sales consultant, Kevin Shuckman. I am especially appreciative of Kevin’s straight-forward demeanor and ability to quickly answer all of our questions. Kevin’s willingness to work with us to purchase what was best for our family, instead of merely making a sale, was top-notch. I never felt any pressure to buy. Although Gem City Ford was competitive with other dealerships, the customer service was the deciding factor for us to come back to them and make our purchase. On Kevin’s day off, General Sales Manager Shawn Northup called me and helped seal the deal! When I arrived, Kevin had made time to come back in to meet us. Gem City Ford’s all-around customer service was fantastic! Working with Bret Morarend, the business manager, was a comfortable experience as his knowledge and ability to clearly explain our financing and warranties made the process simple and fast. On the day of our purchase, I met General Sales Manager Jim Volmert, and he only made our experience at Gem City Ford even better—and fun! I highly recommend working with Kevin Shuckman and the rest of the team at Gem City Ford! More

Service level is excellent As a repeat customer we have been very pleased with both the sales and service personnel which we have dealt with over the years. Kevin and Don were As a repeat customer we have been very pleased with both the sales and service personnel which we have dealt with over the years. Kevin and Don were very nice to work with as we went through the purchase process this time around. More

A pleasure to work with on my new truck. Even had some A pleasure to work with on my new truck. Even had some issues and they were quickly and enthusiastically taken care of. Would recommend Troy and te A pleasure to work with on my new truck. Even had some issues and they were quickly and enthusiastically taken care of. Would recommend Troy and team to all! More

Kevin Schuckman is the ultimate professional salesman. He is very thorough at all aspects of his job from helping with financing to explaining to new features on my new F-150. Would recommend Kevin to anyone is very thorough at all aspects of his job from helping with financing to explaining to new features on my new F-150. Would recommend Kevin to anyone looking for a vehicle. More

great completely satisfied with sales and service personnel, no pressure explained things well and made us feel very comfortable. Thomas Dean was very court completely satisfied with sales and service personnel, no pressure explained things well and made us feel very comfortable. Thomas Dean was very courteous and understanding. will deal with them again. Chuck More

Kevin Schuckman is an outstanding salesman. Always gives 100% customer satisfaction and always does his best to give you the best deal. Would recommend him very highly to anyone and everyone I know and meet 100% customer satisfaction and always does his best to give you the best deal. Would recommend him very highly to anyone and everyone I know and meet. More

Car buying review Evan Roeger was great to work with. I have bought several vehicles from him. He does not pressure you in something you don't want to buy. very good sa Evan Roeger was great to work with. I have bought several vehicles from him. He does not pressure you in something you don't want to buy. very good salesman I highly recommend buying from him. More

I was interested in a vehicle they had and they did a great job working with me on the car and they were very nice to work with great job working with me on the car and they were very nice to work with More