Gem City Ford Lincoln

Took my daughter to buy her first car from them. . But the dealer wanted to charge high interest rate of 13 percent which is to high of a rate and they lowered the rate to 8.8 percent but tried to ge . But the dealer wanted to charge high interest rate of 13 percent which is to high of a rate and they lowered the rate to 8.8 percent but tried to get her for every dime of the 13 percent. When she was wanting to put money down they add the money down after they figured it all up which made a no difference. After I had time to set down an figure it all out. They were going to essentially steal her money. By not lowering the overall all cost of the vehicle before figuring in the interest it would of cost her a hundred dollars more a month and almost 8 grand more for the vehicle. I figure it up roughly and they were still trying to charge the 13 percent interest rate in a round about way. More

I have been purchasing vehicles from Gem City Ford since 2007 and I just recently purchased by 3rd F-150 and 4th vehicle total from Kevin Schuckman. I have known Kevin for a lot of years and the buying expe 2007 and I just recently purchased by 3rd F-150 and 4th vehicle total from Kevin Schuckman. I have known Kevin for a lot of years and the buying experience is always great with him. Some of the sales management team there could take note and maybe at least come by and say “Hi, thanks for your business”! But overall would recommend this dealership and Kevin S. More

Recently, we purchased a Ford Expedition from Gem City for our family vehicle after a long search for the right one. We found the best price right here locally, even compared to some of the high volume de for our family vehicle after a long search for the right one. We found the best price right here locally, even compared to some of the high volume dealerships in St. Louis or Columbia, and I am very satisfied with my overall experience. Kevin Schuckman was a fantastic salesman, Bret Morarend was great with the paperwork. Both of them were honest, straight to the point, and made sure everything was ready for me. I spent virtually no time waiting around at the dealership. They have earned my return service and business. Glad to see this local dealership trending in a great direction. Thank you! More

My husband and I traveled from Chattanooga to Quincey to purchase an Lincoln Aviator. Our salesman, Troy Courson, was the most helpful in answering all questions, was prompt in every response and helped wi purchase an Lincoln Aviator. Our salesman, Troy Courson, was the most helpful in answering all questions, was prompt in every response and helped with this long distance purchase from hotel and car reservations return. Troy is the best of the best. AND Troy checked on us while returning on our 9 hour drive back home. By the way, we love our Lincoln Aviator! More

Great experience with Kevin. Found the perfect vehicle. Straightforward pricing. Also the closing was fast and easy. Found the perfect vehicle. Straightforward pricing. Also the closing was fast and easy. More

I reached out to Troy at Gem City Ford in Quincy, IL because I had a purchase with another dealer fall through, and I already had a set amount of financing set up that vehicle. I told Troy what I was lo because I had a purchase with another dealer fall through, and I already had a set amount of financing set up that vehicle. I told Troy what I was looking for and he found several options for me to choose from and I signed the paperwork the same day. Troy was amazingly helpful and had everything ready for me when I arrived at the dealership, so I was in and out of there in no time. It was the fastest, easiest car purchase I have ever made, and I'm thrilled with the car Troy located for me. More

Evan Roush was the salesmen I had when I purchased my Bronco Sport in October 2022. He was absolutely excellent. I was not pleased with the wait time to secure the vehicle (similar supply chain issues be Bronco Sport in October 2022. He was absolutely excellent. I was not pleased with the wait time to secure the vehicle (similar supply chain issues being faced in their field and others), but Evan was a quality communicator, and I appreciated his commitment to the sale. I am now cruising around town in an SUV I love. Thank you, Evan! More

Worked with Troy to get a new truck. The chip shortage made it a challenge but he kept me up to date as well as possible and always answered any questions I had in a timely manner. Could The chip shortage made it a challenge but he kept me up to date as well as possible and always answered any questions I had in a timely manner. Couldn't have asked for a better salesperson to work with. More

Staff would not listen to anything I had to say. Very unprofessional. Did not apologize for wasting my time and fuel money ..... what a joke Very unprofessional. Did not apologize for wasting my time and fuel money ..... what a joke More

Kevin and Thomas went out of their way to help me get the car I wanted. I have always had good experiences with everything that I do with this great team. car I wanted. I have always had good experiences with everything that I do with this great team. More