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Gene Messer Chevrolet

Lubbock, TX

4.8
766 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 766 reviews

October 11, 2026

Josh Webb had good communication. My car was in there for a month.The job they had conducted required them to take out my gas tank, and empty out the gas. They returned my car with ju More

by ccreyes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Webb
Oct 13, 2026 -

Gene Messer Chevrolet responded

Thank you for your feedback. We will address your concerns with our team and look forward to exceeding your expectations during your next visit. Michael Wims | General Manager 806.747.3211

October 08, 2026

Our salesman was super knowledgeable and very friendly and helpful. The entire purchasing process was efficient and seamless. I highly recommend this dealership. More

by amberthom71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 12, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2026

Always great experience at Gene Messer Chevrolet! Quick service, kind and attentive employees, plus they pay for uber rides! More

by Zach Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Oct 09, 2026 -

Gene Messer Chevrolet responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 04, 2026

Top notch people who care to see their service is correct, honest and reasonable. Very highly recommend Service Department headed by John, and staffed by Brendon, Thomas, Josh and others. A truly exe More

by rangercatfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Brendan, Thomas, Josh
Oct 09, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2026

I have a GMC pickup and I tried getting it serviced at the GMC dealership. Gene Messer Chevrolet has always serviced my vehicles and done such a good job, I brought the GMC. Always quick and professional. More

by Oasistire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel
Oct 02, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2026

Everybody at dealership was awesome sells person was great the whole team was friendly and professional More

by Sandy Bass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMin Sawaneh was a great salesman
Oct 04, 2026 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2026

Easy transaction, went in with what we had in mind and got taken care of quickly. More

by heath.bivens0703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro, Bailey
Sep 30, 2026 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2026

Ruben was very helpful in helping me with my vehicle. I usually get my vehicle serviced at Frank Brown, I was highly impressed with the service I received! More

by Sharronda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Villarreal and Josh
Sep 28, 2026 -

Gene Messer Chevrolet responded

Hi Sharronda, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2026

Gauge was awesome. Explained everything thoroughly and kept up updated the whole day. exactly what he said. More

by Eprieto007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Sep 24, 2026 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chevrolet Hub City. If you have any further questions, please give us a call. We're always happy to help!

September 22, 2026

Thomas was very attentive about the issues with my truck he was very helpful. ,thank You Thomas More

by gabrielt1928
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 23, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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