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Gene Messer Chevrolet

Lubbock, TX

4.8
704 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 704 reviews

May 16, 2026

Hometown dealer that cares about the customer. Been coming here for 4 years. Moved to Lubbock and then moved back to Dallas. I still drive 5 hours for my service.,tires etc from this awesome de More

by lisabarnes161616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Joshua, service. Junior in Sales
May 16, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review, Lisa! We truly appreciate your loyalty to Gene Messer Chevrolet over the past four years. It’s fantastic to hear that you’re willing to drive five hours for our service – that speaks volumes about our commitment to our customers. We’re glad to know that Junior has provided you with knowledgeable and caring service. Our team looks forward to helping you with your next vehicle purchase! Safe travels, and see you soon! Sincerely, The Gene Messer Chevrolet Team

May 16, 2026

Gauge was awesome to work with. He made sure everything was taken care of and the service was quick and the price couldn’t be beat. I look forward to working with Gauge again. More

by michael.miller87987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
May 16, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review, Michael! We're thrilled to hear that you had such a great experience with Gauge at Gene Messer Chevrolet. It's fantastic to know that he provided quick service at a competitive price. Our team looks forward to assisting you again in the future! Sincerely, The Gene Messer Chevrolet Team

May 13, 2026

Great purchasing experience and Maria Reyna my sales person was very professional and very polite. She answer every question I had More

by Prodtodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyna
May 13, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review! We're so glad to hear that you had a great purchasing experience at Gene Messer Chevrolet and that Maria provided you with professional and polite service. If you have any more questions or need assistance in the future, don't hesitate to reach out. We look forward to seeing you again! The Gene Messer Chevrolet Team

May 09, 2026

The staff has always been courteous and helpful. Work on my vehicle is done on a timely manner and I have yet had to take it back in because of something that was not done correctly. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage and Ruby
May 10, 2026 -

Gene Messer Chevrolet responded

Thank you for your review, Robert! We appreciate your kind words about our courteous and helpful staff at Gene Messer Chevrolet. It's great to hear that your vehicle service has been timely and that everything has been done correctly. We look forward to assisting you again. Sincerely, The Gene Messer Chevrolet Team

May 06, 2026

Great place to bring your vehicle great customer service and the service on the vehicle’s is excellent More

by shotgun_la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Jernigan
May 06, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Gene Messer Chevrolet. Our team is dedicated to providing excellent customer service and top-notch vehicle service. We look forward to welcoming you back next time! Sincerely, The Gene Messer Chevrolet Team

May 02, 2026

Technician half checked vehicle had to take vehicle to Midas for brake pads and rotors, differential that needed service. Outer tire rods was not acquired from manufacturer, improper information given an More

by Mr. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Janel, Mechanic Miguel
May 14, 2026 -

Gene Messer Chevrolet responded

Hello! We're sorry to hear about your experience. We strive to provide excellent service and will address this with our team. We value your feedback and hope to have the opportunity to make it right. Thank you for choosing us.

May 02, 2026

Excellent service department. Making appointment was easy and fast. People are friendly and helpful. Wait time was minimal More

by Dyreasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
May 02, 2026 -

Gene Messer Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service department at Gene Messer Chevrolet. It’s great to know that our team made the appointment process easy and that you found our staff friendly and helpful. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Gene Messer Chevrolet Team

April 30, 2026

Was very pleased with staff. Their knowledge and professionalism was first class. Selection of vehicles was great. More

by jam1upu59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sauceda
Apr 30, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review, Jam! We are thrilled to hear that you were pleased with our staff's knowledge and professionalism at Gene Messer Chevrolet. It's great to know you appreciated our selection of vehicles as well. We look forward to assisting you again in the future! Sincerely, The Gene Messer Chevrolet Team

May 14, 2026 -

Gene Messer Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2026

Very polite, was fast and informative. Will be glad to go back. Got finished before expected. More

by Kulaid411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Apr 29, 2026 -

Gene Messer Chevrolet responded

Thank you for your review! We’re happy to hear you found our team at Gene Messer Chevrolet to be polite, fast, and informative, and that we exceeded your expectations with our service. We look forward to welcoming you back for your next visit! Sincerely, The Gene Messer Chevrolet Team

April 27, 2026

The pricing is insane for a simple oil change and cabin filter replacement. I do not recommend More

by nfrizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Services
Apr 28, 2026 -

Gene Messer Chevrolet responded

Thank you for your feedback. We cannot locate your name in our system, but we are confident that our pricing has always been very competitive in the Lubbock market. Please contact me directly to discuss your visit.   Michael Wims | General Manager 806.747.3211

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