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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.8
760 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 760 reviews

May 16, 2025

Gene messer has improved its service department showing. Customer video of actual work being done and recommending. Service which should be done. I really like this. Also service representative is very good More

by Sam mountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason smith
Report | Print
May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hello Sam, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Everyone went out of their way to take care of my service needs. The service facility is always well kept and the service specialist, Tim Roach, was friendly and knowledgeable. More

by Nickbtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach, Noe Anzaldua, and Bill Brantley.
Report | Print
May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Great work. The service was great. JC did an awesome job. Car is running like new. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
Report | Print
May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hi Nate, thank you for your kind review; we are happy to pass along your comments to JC here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

Great service. In and out in a little over a day for cam phaser replacement. Great work! Thanks More

by MarkC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, my service advisor is always great to work with.
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May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

I bought my 2020 f150 KingRanch here and they have been the only ones to service it. More

by falconfaraon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Either
Report | Print
May 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 12, 2025

Being a widow & needing all the guidance I can get, JC & all the team go out of their way to help me. Always pleased with the service. More

by Grammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Ahrens
Report | Print
May 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi Grammy, thank you for your kind review, we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! If you have any further questions, please don't hesitate to reach out!

May 10, 2025

The service department tries to accommodate me, since I am from out of town, and I very much appreciate it!…Thank you!!! More

by marikateng
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez, and another whose name I don’t remember.
Report | Print
May 12, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2025

I have bought several vehicles from this dealership and will continue to do business with them. They provide excellent customer service. I would recommend them. More

by Erica R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Report | Print
May 12, 2025 -

Gene Messer Ford of Amarillo responded

Hi Erica, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

May 09, 2025

Gene Messer is THE BEST ford dealership around. Great customer service and very nice. Highly recommend them! More

by lindseyw2244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Report | Print
May 12, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 09, 2025

Great customer service, fast and excellent service, ordered a truck and they got me exactly what I asked for and even gave me a good price on my trade! More

by Sean.a.easley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hubbard
Report | Print
May 10, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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