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Gene Messer Ford of Amarillo

Amarillo, TX

4.6
297 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 297 reviews

April 25, 2024

Wait was a little long but always do good work. Thank you for always giving me great service . More

by Shermancrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
April 25, 2024

I took my car to Gene Messer Ford for service. They did a thorough job and they completed it in a good time. Service department was friendly and helpful as always. Thanks More

by gawick78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
April 22, 2024

I don’t recommend this dealership to fix your car. I paid them money to only end up taking it to another dealership. They kept my car for over a week and, they had no courtesy cars, so that left me ou More

by Brandy.thomas66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah
Apr 24, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 20, 2024

They were kind and very helpful. They got my part and installed it very quickly. More

by brandiep91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 23, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a kind and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

They were so helpful in getting me just what I wanted. Everyone was cordial! I can’t say enough about the great service I received! More

by kwill318
Recommend Dealer
Yes
Employees Worked With
Shane Qualls, Thomas Hubbard, Dustin in finance
Apr 23, 2024 -

Gene Messer Ford of Amarillo responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 19, 2024

Sales staff good, Jeremy at the repair-shop got me in early but wouldn’t fix the driver and passenger door, he showed me what to do. He manhandled when he diagnosed it and that made it worse. They will More

by currie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Apr 23, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 19, 2024

Mark Gonzales and Chris Gabehart took care of us once again. We bought air son his first car. I’ve been buying cars through Mark since 1992. I won’t go anywhere else and I’ve known Chris since he was fir More

by cflyingelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gonzales and Chris Gabehart
Apr 20, 2024 -

Gene Messer Ford of Amarillo responded

It's great to hear about your long-standing relationship with Mark and your positive experience at our dealership! Your trust in Mark since 1992 and your continued satisfaction with his service speak volumes about his dedication to customer satisfaction. It's also nice to hear about your connection with Chris and how smoothly the entire process went, from notifying Mark to the quick turnaround time. Here's to your son enjoying his first car!

April 18, 2024

Appreciate the professional help Ryan Ethier in the service department. He always answers his phone when we have questions. More

by Boatwrightjimmie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
Apr 19, 2024 -

Gene Messer Ford of Amarillo responded

That's great to hear! We're glad Ryan in our service department has been so helpful and accessible whenever you have questions. Thank you for choosing us!

April 17, 2024

Go see Jimmy Allen, he took care of us and Gene Messer gave us the best offer for our trade and also the best price for the model that we were looking for. Searched several different dealers and they woul More

by DerrickLDixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Apr 19, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled you had a fantastic experience, especially finding both a great trade-in offer and a favorable price for your new vehicle. It's great to hear that Jimmy and Gene Messer Ford Amarillo provided such excellent service. Enjoy your new vehicle!

April 15, 2024

Hey awesome place to purchase and to do my service. They doing it The best. Thank you Gina Ford for all you do. More

by 05.elect_crumble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noe Anzaldua
Apr 16, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words! We're delighted to hear that you had a great experience purchasing and servicing your vehicle at Gene Messer Ford Amarillo.

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