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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
982 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 982 reviews

June 05, 2026

Took my truck in for service. They did a very thorough inspection and did a great job of explaining and recommendations. Jeremy in the service department is great at what he does More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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June 03, 2026

It took a little longer that I wound have like but I had a different sale than most but the people were great 👍 More

by heididettmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lease manager
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Jun 05, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 01, 2026

Good service. Danny took great care of me and kept me up to date on the process. More

by Fleyedoc1or2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jun 03, 2026 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2026

JC is the goat. Meaning the greatest of all time. GOAT goat goat goat goat More

by westin.klein.97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
Report | Print
Jun 02, 2026 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

Efficient. Proficient. Effective. Shalina was everything I needed as a customer trying to figure out my warranty. More

by marcos beltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalina
Report | Print
Jun 01, 2026 -

Gene Messer Ford of Amarillo responded

Hello Marcos, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2026

Service was completed as promised and the cost estimate was spot on. The delivery process was smooth and thanks for a ride to get my truck picked up. Highly recommend this dealership. More

by brettrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Rudy.
Report | Print
May 24, 2026

Had a bit of an emergency with my DEF sensor over Memorial Day weekend. They got me in, got it fixed and back on the road. Saved our vacation. Very helpful and I really appreciated it. More

by Lance Jobe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
Report | Print
May 25, 2026 -

Gene Messer Ford of Amarillo responded

Hi Lance, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2026

Andrew was very helpful and explained everything to me! ! And I got out in a very reasonable amount of time!! More

by robindodson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 23, 2026 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Amarillo! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2026

The group of guys in the service department are always great. They go way beyond expectations. More

by Cosselmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy and JC
Report | Print
May 23, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2026

Todd Nelson was excellent to work with. He is very calm and helped us look for what we wanted. More

by churchlj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
Report | Print
May 22, 2026 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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