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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
956 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 956 reviews

April 24, 2026

Great group of employees to work with. The service department is great to deal with More

by johnny.knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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April 24, 2026

Jeremy has always treated me well. The service department is excellent and easy to work with. More

by rtbright5650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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April 24, 2026

Great service. Vehicle was returned as promised with a new transmission that shifts smooth as butter. More

by brettrosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sullivan
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April 22, 2026

Fast and friendly people they find the problem and fix it right the first time More

by timothy.kelley1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah,danny
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Apr 26, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2026

I had a great experience! Everything went smoothly and both dealers I worked with were kind, helpful, and went out of their way to deliver my new vehicle. More

by Wtjacobs10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Levi
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Apr 20, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Ford of Amarillo. Until the next time we meet, take care!

April 18, 2026

Good service and good value with the coupon. Thorough but not pushy. Courtesy ride is a good thing. More

by Annheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan E
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Apr 20, 2026 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

April 17, 2026

The service tech I worked with was Shalina. She did a great job. Keeping me informed about the repairs and if they found any other issues. Sounded like she worked great with the tech’s as well. More

by Benjaminford13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shalina, Luna
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Apr 20, 2026 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of Amarillo! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 17, 2026

Everyone was so kind! I hate getting my car serviced, but this crew made it an enjoyable experience!! W snacks in the vending machine, lil grape action. More

by anekawynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names 💔
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Apr 19, 2026 -

Gene Messer Ford of Amarillo responded

Hi, we are so happy to read such a great review about Group 1 Ford of Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Todd Neilson is an exceptional person to work with. He and the staff at Gene Messer are top notch. More

by RKELMORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nielson
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Apr 20, 2026 -

Gene Messer Ford of Amarillo responded

Hi, thanks for your praise and kind comments about Todd. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2026

Always kind, courteous and goes over your visit. A dealership I would truly continue to visit. More

by 71980nascar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Apr 20, 2026 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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