I had service done on my 2016 F250 Powerstroke. The changed oil and filter, both fuel filters and the air filter and topped off the DEF. Quick service, friendly staff. I always call Gary in service and he gets me taken care of.
Made a 7am appointment for oil change. After arriving discovered I had a recall issue. Long story short, I wouldn't get the car back til 3pm. They gave me a loaner and called periodically with updates. Great service.
This was my second visit to a dealership. My first experience was about 20 years ago at plains Chevrolet. Was a really bad experience there. Thus the 20 years lapse. But gene messer ford was awesome and was treated like a person not a number.. will visit in the future..