Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
978 Reviews
Call Dealership (806) 355-7471
View Awards

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 978 reviews

October 14, 2025

Polite, friendly, extra helpful, went beyond what I expected, respectful of my vehicle and me. More

by Clemansfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts man
Report | Print
Oct 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2025

I always receive great service at Gene Messer. I like that they send a video from the service person with a walk through on your car. More

by 2Johnscreations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employees were very accommodating !
Report | Print
Oct 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2025

Service was fast ! Everyone was very nice and courteous. Will definitely use them again next time ! More

by Edbcaddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember, I’m old
Report | Print
Oct 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2025

This was the best experience at a dealership I have ever had! Chris was the best salesman. More

by chiljoey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris and Bryson
Report | Print
Oct 13, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2025

Great service, quick service while we waited. Great recommendations for dining near bye Work was reliable and dependable. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Report | Print
Oct 13, 2025 -

Gene Messer Ford of Amarillo responded

Hi Steve, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2025

Every one ask if you need anything or can they can help , the dealership knows what they’re doing. More

by winterblonde77
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Turk
Report | Print
Oct 11, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2025

They were very prompt in getting us in and very helpful! The waiting are was large, clean, and bright and open! More

by smunson641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Report | Print
Oct 12, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for the fantastic review! We're thrilled you had a great experience with our prompt and helpful service. We can't wait to have you back!

October 09, 2025

They were easy to work with. They worked my truck in that morning to get me back on the road. More

by Kyleperez82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ahrens
Report | Print
Oct 12, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your positive review! Our team is dedicated to providing prompt and reliable service. We're glad we were able to get you back on the road quickly!

October 08, 2025

Jessica was great, allowed us to go our own speed and remained available for any questions. Quick and efficient, super happy with our new ride! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica and Josh
Report | Print
Oct 11, 2025 -

Gene Messer Ford of Amarillo responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2025

Not the best experience. The service department is not true to their word or promises. More

by scubajunkie7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy, ?Anthony
Report | Print
Oct 07, 2025 -

Gene Messer Ford of Amarillo responded

I'm sorry that your experience did not meet expectations. Please reach out to me directly so that I can learn more about your visit. Thank you, Shane Qualls General Manager 806-467-5503

1
...
15
16
17
...
98