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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
656 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 656 reviews

November 25, 2024

Your service department is and always are vey helpful on what your needs are and they have the courtesy to work with you on anything your vehicle needs and they always are trustworthy to have your vehicle s More

by rafaelhernandez_1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruddy I,Jeremy C
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Nov 27, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2024

The appointment setting, reminders, and actual service was excellent. Their service was comprehensive and thorough. More

by dnanichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 26, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 23, 2024

Very good service and communication. Haven’t ever been taken care of the Gene Messer did today. Made it extremely easy! More

by 21frogleap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Victor was excellent, need more men like him, good job. The dealership should be proud. thanks again. More

by Larrydef350
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2024

Levi Thomas did an excellent job helping us pick a car. He worked to get us the most value for our trade. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Thomas
Report | Print
Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi Jake, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Jeremy is doing a fantastic job. Excellent with customer service!! Seems very well versed in the Lincoln. More

by dochoa05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found Jeremy to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Wasn’t expecting to purchase a car that day. Everyone was very helpful and gave me great feedback and advice. Ended up getting a new car and I love it. More

by cyn.perez.val
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Kidd, Omar Sanchez
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Nov 25, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

The service was excellent. We went without an appointment and got service completed in the time frame he told us. Got to use our points so the work was done at no charge! More

by Laura_blount
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Levi
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Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2024

Great service with friendly and helpful staff. They always take great care of my vehicle. More

by Dollaramar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
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Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 18, 2024

Great service. Friendly and helpful staff. The business was clean and inviting. Everyone we met was polite and ready to help. We especially appreciated David Sm More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Smith
Report | Print
Nov 21, 2024 -

Gene Messer Ford of Amarillo responded

Hi Becky, thank you for your kind review; we are happy to pass along your comments to David and the team here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

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