Back

Gene Messer Ford of Amarillo

Amarillo, TX

4.8
830 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 830 reviews

October 08, 2025

Jessica was great, allowed us to go our own speed and remained available for any questions. Quick and efficient, super happy with our new ride! More

by Michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica and Josh
Oct 11, 2025 -

Gene Messer Ford of Amarillo responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2025

Not the best experience. The service department is not true to their word or promises. More

by scubajunkie7
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy, ?Anthony
Oct 07, 2025 -

Gene Messer Ford of Amarillo responded

I'm sorry that your experience did not meet expectations. Please reach out to me directly so that I can learn more about your visit. Thank you, Shane Qualls General Manager 806-467-5503

October 04, 2025

Great timely service car drives like new. As usual you did as you said thanks again see you next time More

by Jodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Policy not sure of this
Oct 07, 2025 -

Gene Messer Ford of Amarillo responded

Hi Jodi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2025

Terrible business practices, charging 35 dollars labor, put in a new cabin air filter, when they charge nothing to put the old one back , makes absolutely no sense, they already have the old one out, you w More

by HM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Oct 08, 2025 -

Gene Messer Ford of Amarillo responded

Hey HM, I'm sorry for the frustration that this has caused. Please reach out to me directly to discuss, at your convenience. Thank you, Shane Qualls General Manager 806-467-5503

October 02, 2025

Worked with me all the way through the transaction and made it easy to complete the sale. Sales person, sales manager and business manager all very nice people. More

by Ron Cleeton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David (Johnn) Smith
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi Ron, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Good experience. Chris my salesperson was knowledgeable and easy to reach and communicate with. The whole vibe from the dealership was friendly and eager to help. I More

by rbowles1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gephardt and finance manager
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chris here at Gene Messer Ford Amarillo! We hope you have a great day!

October 02, 2025

The service was outstanding by diagnosis and timely repair I would recommend Gene Messer to anyone who needs quality service and professional and courtesy staff! More

by E350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Ahrens, Service Technician
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to Gene here at Gene Messer Ford Amarillo!We can't wait to see you again, have a great day.

October 02, 2025

I have only used Gene Messer Ford for my 2013 Ford Edge. They perform routine maintenance for my vehicle and have kept me driving with confidence. I wouldn't use anyone else! More

by nymoor8112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Mendez
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are glad we could help! If you're ever in need of more help, please let us know!

October 01, 2025

We always enjoy coming to Jean Messer Ford Amarillo Texas they do a great job they're very quick they take account that we don't live here so they try to get our service in and out quickly More

by ivylarryivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Thank you again, and have a fantastic day!

October 01, 2025

We had a very positive experience! Our salesman, Chase, was efficient, knowledgeable and responsive in communicating with me. More

by Sue Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel
Oct 04, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to Chase here at Gene Messer Ford Amarillo! We can't wait to see you again, have a great day.

2
...