Gene Messer Ford of Amarillo

Needed help figuring out my factory code for keyless entry on a ‘21 Corsair. Came by first thing in the morning and was told they could do it, but that they were really busy and didn’t want me to have t entry on a ‘21 Corsair. Came by first thing in the morning and was told they could do it, but that they were really busy and didn’t want me to have to wait for 3-4 hours, so to come back later that afternoon. Returned that afternoon and told by a different tech that their code reader wasn’t able to figure out the factory code and then tried to upsell me to buying a second fob as the only solution. As a Lincoln dealership, I find it hard to believe there’s no other means to determine what the factory code is. Very unprofessional to waste my time by having me leave and come back only to try to upsell. More

Professional courteous Did what they said they would do in a timely manner offered a shuttle ride in a timely manner offered a shuttle ride More

Staying in Amarillo the morning we were leaving the check engine light came on in our Ford F-250 Truck. We called Gene Messer Ford and they got us in at 10:30. Fortunately we were assigned Jeremy Chastain as engine light came on in our Ford F-250 Truck. We called Gene Messer Ford and they got us in at 10:30. Fortunately we were assigned Jeremy Chastain as a service advisor. He came out and identified the problem himself and took our vehicle to be worked on. He kept us up to date on everything and made sure we were comfortable while waiting. They had us back on the road in a few hours. Wish we had a Dealership with people like Jeremy working there where we live. More

Every one was super friendly and the kept a nice clean work space I will always come to these guys because I believe they can and will help me with any problem I have with my car work space I will always come to these guys because I believe they can and will help me with any problem I have with my car More

Levi Thomas was so professional and great to deal with. If you're looking for a new vehicle, look for Levi. If you're looking for a new vehicle, look for Levi. More

We are returning buyers, so THAT speaks for itself! ! Very attentive and the service has always been outstanding! ! Very attentive and the service has always been outstanding! More

I really enjoy working with Danny. He’s upbeat and always helpful. He goes above and beyond to help me. He’s upbeat and always helpful. He goes above and beyond to help me. More

Everyone I spoke with there was very kind and helpful. I would like to thank Omar for his respect of knowing my number but not calling me 72 times a week. Unfortunately we went in on his day off but it’s I would like to thank Omar for his respect of knowing my number but not calling me 72 times a week. Unfortunately we went in on his day off but it’s been a good week knowing that our actual salesperson was amazing to call him and split commission. Now if that doesn’t scream teamwork, nothing else will explain it either. More

I was greeted by a service manager as I exited my vehicle. I was checked in quickly and a mechanic was inspecting my truck within 10 minutes of my scheduled appointment. I was in and out of there in vehicle. I was checked in quickly and a mechanic was inspecting my truck within 10 minutes of my scheduled appointment. I was in and out of there in an hour. They did a great job. More

I had an emergency job to be done on my car so I was worked in and it was done in a timely manner. Thanks Gene Messer , Victor and all the crew worked in and it was done in a timely manner. Thanks Gene Messer , Victor and all the crew More