Gene Messer Ford of Amarillo

Stopped by late one day and looked at a couple os used cars. Came back the next day and my salesman came in on his day off to show us some others, and ended up selling us one that we think will be perfec cars. Came back the next day and my salesman came in on his day off to show us some others, and ended up selling us one that we think will be perfect for our needs. More

I will always take my car here. JC and services department is the best. JC always takes care of me he gets my car out as fast as he can and he always gives me the best deal. I will JC and services department is the best. JC always takes care of me he gets my car out as fast as he can and he always gives me the best deal. I will not take my car anywhere else. More

Truck was in and out of shop. Did not have parts. Went in for recall on door latch. Passenger met the recall requirements and driver door did not. Called today and spoke with serv Did not have parts. Went in for recall on door latch. Passenger met the recall requirements and driver door did not. Called today and spoke with service advisor about my window tint messing up on passenger side. He said it had been months, basically he did not care. Also when in shop originally was sent a video that the brake and antifreeze fluid looked bad and needed serviced. So I got a quote of 1500.00 approx. I had my brake and antifreeze tested with the strips and both were normal. Danny the service advisor really didn’t have an explanation for that. I knew this when my truck was still in their shop, however I needed my truck fixed and did not want anything else “ found “ that needed replaced. Plus I was trying to save some embarrassment for the service advisor, Danny. Danny knew I was not happy with how long it took for door to be fixed, I have not given a review because Danny seemed understanding of my concern. However after talking with him today about the window tint and his lack of concern I decided to give a review. I asked if I needed to go to another dealership and he said to feel free to take it to another dealership. More

My service tech Ryan really delivered when it came down to prompt, professional and honest customer service. I certainly appreciate that and will definitely return to Gene Messer for my automotive needs. to prompt, professional and honest customer service. I certainly appreciate that and will definitely return to Gene Messer for my automotive needs. More

It was a great experience and really good service Victor was great and doing a great job. Thanks guys was great and doing a great job. Thanks guys More

Very professional, very courteous, do the extras that make the experience better for customers. JC Ahern, my service writer always reliable and trusted. make the experience better for customers. JC Ahern, my service writer always reliable and trusted. More

They always take care of me and aren’t pushy with suggestions. As much as I hate to throw him out there because he’s busy already and want to selfishly keep him to myself as much as possible, I have suggestions. As much as I hate to throw him out there because he’s busy already and want to selfishly keep him to myself as much as possible, I have to shoutout Jeremy Chastain, back in service. I call him for all my needs and make sure I schedule with him. He is just a great guy. Always share a good laugh and he gets me fixed right up. Super happy with everyone in service actually, they all work as a team and want to help. Absolutely recommend the service team at Gene Messer Ford Amarillo! More

I arrived early. I was offered a ride home so the engine could cool off enough for the technition to do his work and not get injured. Repairs completed when promised. I was offered a ride home so the engine could cool off enough for the technition to do his work and not get injured. Repairs completed when promised. My pick-up was delivered to my residence as promised. The delivery texted that he had arrived; Ilooked outside and he wasn't there, I called his number and determined that he had delivered to 1002 8th Avenue instead of 1002 8th Street, When he arrived I paid the bill with check # 3832 ($761.31) and he departed my residence. I am very satisfied with this service, thank you very much. More

This service department is by far the best I've ever dealt with. I'd give them 10 stars if I could. dealt with. I'd give them 10 stars if I could. More

Gene Messer has always taken care of our new ca needs. Excellent service as always Excellent service as always More