Gene Messer Ford of Amarillo

Took my 2023 Ford F150 Platinum in on Monday with 3 items they were going to address - 2 were recalls and the 3rd was an issue with the back passenger window (it should be a recall item also, as it has happe they were going to address - 2 were recalls and the 3rd was an issue with the back passenger window (it should be a recall item also, as it has happened frequently on this Ford model pickup). Upon drop off, I was assured that getting it back by the upcoming Friday would not be an issue. It became a major issue. As of Thursday afternoon, it hadn’t even been looked at, nor assigned to a technician. Long story short - I got my pickup back on Saturday at noon and only the window had been fixed - neither recall item was even looked at. More

The service was very thorough and I was very pleased. The shuttle driver was quick and very friendly. The shuttle driver was quick and very friendly. More

Customer Service is Outstanding! Haven't been treated this well in a very long time! Thanks Juan and Victor! Haven't been treated this well in a very long time! Thanks Juan and Victor! More

Very helpful and listen to what my car needs and give car back in a timely manner back in a timely manner More

Our sales professional, Chase, did an awesome job on working with us to get a fair deal. From the manager to reception, we received great customer service. Clean modern facilities too. working with us to get a fair deal. From the manager to reception, we received great customer service. Clean modern facilities too. More

Had my oil changed early this morning at Gene Messer Ford, Amarillo. Very prompt service and with a digital coupon they had sent me, the cost was what I consider to be phenomally low. And Victor, my adv Ford, Amarillo. Very prompt service and with a digital coupon they had sent me, the cost was what I consider to be phenomally low. And Victor, my advisor,was exceptionally helpful. The waiting room is excellent. I had my choice who to buy from and I chose Gene Messer Ford, Amarillo because I thought it was a first class place to do business. More

Damien in service was awesome unlike others he exceeded my expectations and we will be conducting our issues with him or scheduling with him from here on out !! my expectations and we will be conducting our issues with him or scheduling with him from here on out !! More

Fast and friendly service. Gave me a ride to where I needed to go while my car was being serviced. Gave me a ride to where I needed to go while my car was being serviced. More

Gene Messer has been the only car dealership I have bought a new car at. They are the only ones to work on my car. I have enjoyed my experiences with Gene Messer. bought a new car at. They are the only ones to work on my car. I have enjoyed my experiences with Gene Messer. More

Service department is well organized and keep you up to speed on progress of service being done. speed on progress of service being done. More