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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
662 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 662 reviews

June 17, 2024

They came to us at our house to do the recall on our car and the the man was very professional and got it fixed More

by Ihatehackers626487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Jun 18, 2024 -

Gene Messer Ford of Amarillo responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

The dealership are very friendly helpful and nice . assisted me wth pick up and delivery More

by gross.charmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jun 19, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

Gene Messer is awesome! Their staff is helpful and very attentive. They kept me updated throughout the entire process. I take my car to them for everything! More

by sandiesgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Jun 16, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

They were able to get me in quickly to solve my problem and were able to tell me a fair estimation of my cost. They were right on target. I appreciated their personal service. More

by Marvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Jun 17, 2024 -

Gene Messer Ford of Amarillo responded

Hi Marvin, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

Victor the service writer did a great job of getting me in and was extremely helpful. More

by livgang1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 16, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We hope you have a great day!

June 14, 2024

Great job! The whole team! Friendly personnel that have a great attitude! Always dependable services! Buy American! More

by jeffadams07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jun 15, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2024

These guys went above and beyond and out of their way to make things right with me when the initial estimate was not right. I would like to make special mention of my representative, Tim Roach. Tim was awes More

by kevin.ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Jun 14, 2024 -

Gene Messer Ford of Amarillo responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

June 12, 2024

Service dept. did a great job! Very prompt and courteous! Victor was a great help! More

by angieh.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

The salesman was very informative and friendly. He kept me updated on how things were progression via text message and phone calls. Everything went very smoothly. More

by Rogerbrowning1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
Jun 13, 2024 -

Gene Messer Ford of Amarillo responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Could not be more happy with my purchase. Spotless and clean as a whistle. Drove live like a thoroughbred all the way home to Austin. Many positive features on it I was not aware of but I'm l More

by Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel sales agent and Jeff in finance
Jun 19, 2024 -

Gene Messer Ford of Amarillo responded

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your new vehicle and discovering all its features. We apologize for the minor issue with the windshield and appreciate your understanding. If you need any assistance with it or have any other concerns, please feel free to reach out to us. Enjoy your drive, and we look forward to seeing you again!

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