Gene Messer Ford of Amarillo

J. C. Arhens was great. He was the first person I talked to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They n to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They needed to do a compression test over the weekend. On Monday morning he notified me that the only fox was to replace the engine. I agreed to ordering and replacing the engine. J C kept me up to date regularly. I am disappointed with Ford that the engine had to be replaced in a car with just over 45000 miles on it. Very expensive. More

Excellent experience, the wait was a bit long but I had some coffee while waiting. I enjoyed the video provided by the technician. some coffee while waiting. I enjoyed the video provided by the technician. More

Always giving me great service had a couple of hiccups, but all was resolved I would recommend their dealership to all of my friends but all was resolved I would recommend their dealership to all of my friends More

Affordable and fast. Nice waiting area and helpful staff makes Gene Messer the place to go! Nice waiting area and helpful staff makes Gene Messer the place to go! More

Prompt with service and very courteous, Gave me accurate estimate for completion of service and delivered on time. estimate for completion of service and delivered on time. More

Very professional, excellent communication on what needs to be done, and the work they provided was done in a timely manner in for a traveler these were the qualities I was looking for! to be done, and the work they provided was done in a timely manner in for a traveler these were the qualities I was looking for! More

Excellent customer service . Appreciate the replacement of defective air bags. Comprehensive checkup on all car systems Appreciate the replacement of defective air bags. Comprehensive checkup on all car systems More

Great customer service. Danny did a great job of keeping informed of all the maintenance performed. Danny did a great job of keeping informed of all the maintenance performed. More

The service department is very accommodating. Courteous and extremely. professional. It is a pleasure doing business with them . Courteous and extremely. professional. It is a pleasure doing business with them . More

The service I received from Victoria as well as the detailed video from my tech made my experience great. No guessing and a fair price. Highly recommend them. detailed video from my tech made my experience great. No guessing and a fair price. Highly recommend them. More