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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
656 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 656 reviews

March 02, 2024

Online shopping was a breeze, sales associate Jimmy was polite and no pushy sales tactics. Trading vehicle value was impressive compared to online trade in quotes. Was treated with respect and felt very v More

by dawnehler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Allen
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Mar 07, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear about your positive online shopping experience and the respectful and valued treatment you received from our sales associate, Jimmy! It's great that the trade-in value for your vehicle exceeded expectations. Thank you for choosing us, and we appreciate your kind words!

March 02, 2024

Very pleased with the purchase of my vehicle from Josh and always taking care of me during repairs to car. Also the service department for repairing my car and keeping me posted during repairs. I always More

by Jeanette Judd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Leathers, Danny in Service Department
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Mar 10, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear about your positive experiences with both the purchase process from Josh and the service department at Gene Messer Ford Amarillo. It's great to know that you've consistently received excellent care during repairs and that you appreciate the service provided by our team. Thank you for choosing Gene Messer Ford Amarillo, and we look forward to assisting you in the future. Safe travels!

March 01, 2024

I will do business there i had a good sales person I would recommend them More

by jackgoswick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Smith
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Mar 13, 2024 -

Gene Messer Ford of Amarillo responded

We're glad to hear that you had a positive experience with a good salesperson, and we appreciate your recommendation. Thank you for considering doing business with us, and we look forward to serving you with the same level of excellence in the future. Safe and happy driving!

March 01, 2024

I always go to see Brandon when purchasing my vehicles. I am so over the top amazed each and every time I go in to Gene Messer to purchase a vehicle. This gentleman knows his stuff! He takes his time and c More

by catbro2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Bourke, Jeff Osborne, Shane Qualls
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Mar 07, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your loyalty to Gene Messer Ford Amarillo and for choosing Brandon as your go-to person for vehicle purchases! We're thrilled to hear about your consistently positive experiences. It's wonderful that Brandon's knowledge, care, and attention to customers like you contribute to your satisfaction. We appreciate your continued trust, and we look forward to assisting you in the future!

March 01, 2024

Went in for a normal service of oil change and the service crew did everything above and beyond what I needed. The service manager was great and told me everything that was needed and done. Thanks aga More

by rkboosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Mar 03, 2024 -

Gene Messer Ford of Amarillo responded

We're pleased to hear that your experience with the service crew went above and beyond your expectations during a routine oil change. It's great that the service manager provided clear communication about what was needed and done. We appreciate your business and look forward to serving you again in the future!

March 01, 2024

JC and the team do a great job and keep my cars in top shape. Thanks guys!! More

by DNLoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Mar 03, 2024 -

Gene Messer Ford of Amarillo responded

We're thrilled to hear that JC and the team do a great job keeping your cars in top shape. Thank you for your positive feedback! We appreciate your business and look forward to continuing to provide excellent service for your vehicles.

February 29, 2024

I took my truck in to be serviced, including an oil change. They were great to work with and followed through with everything that they had promised and in a timely manner. More

by vhallcorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Mar 01, 2024 -

Gene Messer Ford of Amarillo responded

We're delighted to hear that you had a positive experience with our service department. Thank you for choosing us for your truck's maintenance needs, and we're glad we could provide excellent service and fulfill our promises in a timely manner. Safe and smooth travels in your truck!

February 26, 2024

Place was very clean. I liked the option of free sodas. Workers were very pleasant More

by rpkelley65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Feb 27, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 21, 2024

They were quick resolving the issue, with great quality service, as always. Thank you JC More

by tammie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in service, Jose was the tech
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Feb 24, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for your positive feedback! We're thrilled to hear that the issue was quickly resolved with great quality service. We'll be sure to pass on your appreciation to JC. We appreciate your business and look forward to providing excellent service in the future. Thank you for choosing us!

February 20, 2024

They worked hard to make sure my car was repaired correctly. It took 70 days to do the work. I appreciate all Hal did. Damien was my case manager and he kept us informed with everything going on. It More

by ljworsham
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien, Hal
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Feb 21, 2024 -

Gene Messer Ford of Amarillo responded

We appreciate your understanding and patience during the 70-day process of repairing your car. It's great to hear that our team, especially Hal and Damien, worked hard to ensure the correct repair and kept you informed throughout. Thank you for choosing us, and we're glad to have been of service!

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