
Gene Messer Ford of Amarillo
Amarillo, TX
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These guys are great. We were on a cross country trip from Arizona to Ohio on a Saturday morning when our 2019 Expedition developed a a cooling problem. We called the clos We were on a cross country trip from Arizona to Ohio on a Saturday morning when our 2019 Expedition developed a a cooling problem. We called the closest dealership which turned out to be Gene Messer of Amarillo. The service people were very helpful. They checked with the mechanics and suggested we come in so they could scan the codes and check the vehicle out. When we arrived Brandon immediately started working in the car, diagnosed the issue (water pump) and had us back on the road. While waiting several staff members checked on us to make sure we were comfortable and offered complimentary coffee/soft drinks. We were able to continue our trip and we made it home safe and sound 1,200 miles later. These guys were lifesavers. They went above and beyond. Thank you so much you were a blessing! More
Very pleased with the purchase of my vehicle from Josh and always taking care of me during repairs to car. Also the service department for repairing my car and keeping me posted during repairs. I always and always taking care of me during repairs to car. Also the service department for repairing my car and keeping me posted during repairs. I always have great service at Gene Messer Ford. More
They helped us with what we were looking for and didn’t try and talk us into something different. Found us a truck, made a fair deal and communicated well. try and talk us into something different. Found us a truck, made a fair deal and communicated well. More
Online shopping was a breeze, sales associate Jimmy was polite and no pushy sales tactics. Trading vehicle value was impressive compared to online trade in quotes. Was treated with respect and felt very v polite and no pushy sales tactics. Trading vehicle value was impressive compared to online trade in quotes. Was treated with respect and felt very valued. More
I always go to see Brandon when purchasing my vehicles. I am so over the top amazed each and every time I go in to Gene Messer to purchase a vehicle. This gentleman knows his stuff! He takes his time and c I am so over the top amazed each and every time I go in to Gene Messer to purchase a vehicle. This gentleman knows his stuff! He takes his time and cares for each and every one of his customers! More
Went in for a normal service of oil change and the service crew did everything above and beyond what I needed. The service manager was great and told me everything that was needed and done. Thanks aga service crew did everything above and beyond what I needed. The service manager was great and told me everything that was needed and done. Thanks again. More
I took my truck in to be serviced, including an oil change. They were great to work with and followed through with everything that they had promised and in a timely manner. change. They were great to work with and followed through with everything that they had promised and in a timely manner. More