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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
654 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 654 reviews

October 02, 2023

They got my oil change done quicker than expected. I did not have an appointment, but Jeremy got the process started as quickly as if I had one. More

by robmack55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 04, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled that Jeremy exceeded your expectations with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 28, 2023

Service is outstanding. Jeremy the Lincoln rep is great with communication and getting things done. Dealer will text you or call you when the vehicle is ready and the servic More

by Peter K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Oct 03, 2023 -

Gene Messer Ford of Amarillo responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Jeremy the Lincoln went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Job was done in less time than expected. They even cleaned the area worked on after the job was done. More

by MustangBud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Sep 29, 2023 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

Customer focused dealership. The work is always done quickly and completely. I am always treated as a valuable customer. More

by George M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Gary
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Sep 26, 2023 -

Gene Messer Ford of Amarillo responded

It's truly wonderful to hear that you had an amazing experience with Gene Messer Ford Amarillo. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

Easy to set an online appointment - timely sign in process / all work completed to expected standard More

by rs_plum2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 26, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 23, 2023

Have always been timely and prepared when repairs are needed and do a great job with my service needs More

by lth20bac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lincoln service rep
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Sep 26, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for choosing Gene Messer Ford Amarillo! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 20, 2023

Best dealership ever! Completely concerned with making it easier on me and are able to do so much more for customer service and now I’m a customer for life. More

by Psgrigsby01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 23, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 09, 2023

Prompt and fast service. friendly staff, attentive to me questions and concerns. Explained everything in detail More

by raymond_popp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny pollard
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Sep 09, 2023 -

raymond_popp responded

Would recommend them

September 04, 2023

This dealership has given me great service from the very beginning when I bought the car. Everyone is so friendly and helpful. More

by ajgitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
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Sep 07, 2023 -

Gene Messer Ford of Amarillo responded

Gene Messer Ford Amarillo appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

September 03, 2023

Ryan always provides quick courteous service & keeps me updated. Best tire prices in town town More

by daveh9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier
Report | Print
Sep 06, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words for our staff, we appreciate it!

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