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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
650 Reviews
Call Dealership (806) 355-7471
View Awards

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 650 reviews

July 03, 2023

Very nice people and got a good deal on my ford F-150. And good place More

by Johnsoncarter2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 07, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 02, 2023

Had just a basic oil and filter change and as usual it was flawless. Good customer service and liked the video description of what was done and what needed to be replaced. Thanks gene messer for a painles More

by jdevo79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Wall
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Jul 04, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

June 30, 2023

They have taken good care of my vehicles and have great personnel that have become my friends More

by richardhefley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
J C Ahrens
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Jul 28, 2023 -

Gene Messer Ford of Amarillo responded

We appreciate your positive review about your recent experience with us!

June 29, 2023

Service is the worst. Make an appointment for no reason. Rude customer service. Would recommend using someone else for service. More

by danddmattressco
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Can’t rem
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Jul 10, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shane Qualls General Manager 806-355-7471

June 28, 2023

The special benefits offered to Lincoln owners were not available to me which was disappointing. Pickup and delivery with a loaner car sounded great, however I only got the pickup of my car! More

by danmax1329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Report | Print
Jul 13, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2023

Outstanding service by a well groomed team. Jared,Cody,Dustin. All around great service. RECOMMEND More

by djmontoya2105
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jared, Cody, Dustin
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Jun 28, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words for our staff, we appreciate it!

June 26, 2023

New Lincoln tech at the dealership. Excellent, polite and proactive. Very nice change as far as service department. More

by arrty
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jun 27, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

Service is always great and dependable in a timely manner. The customer is always right! More

by nlwinegarner
Recommend Dealer
Yes
Employees Worked With
Ryan Either
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Jun 27, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Service experience today was awesome. My service advisor Jeremy, met me at the door when I walked in. Called me in 2 hours that my car was ready. Offered to deliver my vehicle. Very impr More

by Marilyn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Report | Print
Jun 24, 2023 -

Gene Messer Ford of Amarillo responded

Thank you so much for your kind words for Jeremy! We are more than happy to hear that we could provide you with a great experience.

June 21, 2023

Associate was courteous, knowledge, professional. Service completed in a reasonable amount of time. Facility was clean. More

by Orchid
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
? Nice Hispanic man
Report | Print
Jun 24, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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