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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
647 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 647 reviews

April 01, 2025

Fast and friendly. They got me in and out with my oil change. Highly recommend! More

by gac79_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 05, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

Excellent Service and well versed in knowledge to get the sale complete.I hate minimum word surveys. More

by telegram.zach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chase Rimel, Noe, and JC
Apr 05, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

Excellent service, very knowledgeable and helpful staff. All work complete when promised. Highly recommended service department More

by phatdad62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 30, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2025

Took my expedition to get an oil change and they got it down in a timely manner and also completed an inspection of my vehicle More

by Joe28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Mar 30, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

My visit was quick. Was given a video of concerns. Mechanic checked my Jeep from front to back. Great Job! More

by tmthomas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gregor
Mar 30, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2025

Very good service, provided recommendations that my vehicle needed, made me aware of whatever else I needed as well. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien from advisor and jimmy the technician
Mar 28, 2025 -

Gene Messer Ford of Amarillo responded

Hello Jose, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

I am writing to express my extreme disappointment in the condition of my car when I picked it up after service. While I understand we had a dust storm recently, the interior of my car looked as though t More

by Saundra Hoelting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Roach and Jermey
Mar 28, 2025 -

Gene Messer Ford of Amarillo responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Shane Qualls General Manager squalls@genemesser.com

March 25, 2025

They were great and very helpful. I will be back to this dealership when it’s time again. More

by amanfus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gregor
Mar 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2025

This dealership was extremely helpful and friendly to work with. The transaction was handled with ease and never pressured to commit. Enjoyed doing business with them. More

by Brendagjones9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel and Mr. Leathers
Mar 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2025

Excellent service, friendly and helpful staff. Jason was especially helpful and service was prompt. Thank you More

by gazzerace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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