Gene Messer Ford of Amarillo

I had a dead battery and I couldn’t charge my car so the dealership sent someone out with a new battery and replace it very much appreciated dealership sent someone out with a new battery and replace it very much appreciated More

Very professional and got us in and out in very short time with quick appointment scheduling. time with quick appointment scheduling. More

The service department is very good. The new vehicles are usually loaded with options making them more expensive than the dealership in Lubbock. The new vehicles are usually loaded with options making them more expensive than the dealership in Lubbock. More

I was very pleased with the staff, they were helpful and knowledgeable about my vehicle. knowledgeable about my vehicle. More

J. C. Arhens was great. He was the first person I talked to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They n to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They needed to do a compression test over the weekend. On Monday morning he notified me that the only fox was to replace the engine. I agreed to ordering and replacing the engine. J C kept me up to date regularly. I am disappointed with Ford that the engine had to be replaced in a car with just over 45000 miles on it. Very expensive. More

Excellent experience, the wait was a bit long but I had some coffee while waiting. I enjoyed the video provided by the technician. some coffee while waiting. I enjoyed the video provided by the technician. More

Always giving me great service had a couple of hiccups, but all was resolved I would recommend their dealership to all of my friends but all was resolved I would recommend their dealership to all of my friends More

Affordable and fast. Nice waiting area and helpful staff makes Gene Messer the place to go! Nice waiting area and helpful staff makes Gene Messer the place to go! More

Prompt with service and very courteous, Gave me accurate estimate for completion of service and delivered on time. estimate for completion of service and delivered on time. More

Very professional, excellent communication on what needs to be done, and the work they provided was done in a timely manner in for a traveler these were the qualities I was looking for! to be done, and the work they provided was done in a timely manner in for a traveler these were the qualities I was looking for! More