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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
647 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 647 reviews

March 12, 2025

Excellent in all they do. Would highly recommend. Very happy. Great communication. Great support in everything. More

by Minnie Constancio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Mar 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi Minnie, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

March 07, 2025

Scheduled maintenance through their website. Vehicle was taken back immediately for the scheduled service. Danny kept me informed of the progress. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Mar 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

March 05, 2025

Customer service friendly. Service department informative with recalls. Installed front and rear brakes timely manner. I have bought 4 F150 FX4 since 2004 from Gene Messer More

by jevick3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmothy
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

March 05, 2025

Victor was my service advisor and took very good care of my truck and the entire situation, thanks. More

by hudrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with Victor! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

Really friendly staff answered all my quesadilla helped me get everything I needed. Very good experience buying a car. Even worked with me being cut short for time. More

by Btmilburn1424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Rimel, David Smith, Dustin Kidd
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2025

Went for first oil change everyone was friendly got me in and out at a reasonable time. More

by mrmrk3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian gregor
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Antonio Joseph was really patient throughout the whole buying process and very helpful! I recommend ! More

by Miranda Marquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Joseph
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi Miranda, we're happy you found Antonio to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 04, 2025

Scheduling maintenance for my new vehicle was easy. The service advisor was friendly and knowledgeable. More

by md4estTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Gregor
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 04, 2025

Tyler was extremely helpful and answered my questions. He asked others when he didn't know. Dustin made signing all the papers a pleasant experience. Both men are very personable. I am enjoying my car. More

by dnrcriddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Dustin
Mar 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 03, 2025

Noah in the service department was able to schedule the warranty repair I needed that allowed my vehicle to be out of service for only one day and that was really awesome . Also an important thing is the More

by jimnallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor- Noah Mendez. Tech- Josh
Mar 08, 2025 -

Gene Messer Ford of Amarillo responded

Jimnallie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

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