Gene Messer Ford of Lubbock

Great service My opinion of a great service experience is getting in and out without any hassle They accomplished that very well. Great communication and they did My opinion of a great service experience is getting in and out without any hassle They accomplished that very well. Great communication and they did what was promised in the time given they went the extra mile to make me comfortable while waiting and the shuttle drivers were very accommodating More

Excellent Steve Zion is always great. Third vehicle we have purchased from him. Mark in Finance made things go smoothly. as well. We will be back Steve Zion is always great. Third vehicle we have purchased from him. Mark in Finance made things go smoothly. as well. We will be back More

Gene Messer Service Excellent customer service from service advisor Anthon Rodriquez; service was conducted in speedy and proper fashion to meet customer satisfaction. I Excellent customer service from service advisor Anthon Rodriquez; service was conducted in speedy and proper fashion to meet customer satisfaction. I would recommend Gen Messe Ford service and service sdvisor More

Great prices, customer service, very fast work Very pleased with the all around service at gene Messer ford. Was impressed with the fast paced work as well as the awesome customer service I had en Very pleased with the all around service at gene Messer ford. Was impressed with the fast paced work as well as the awesome customer service I had encountered. The prices were great as well. More

Service-Headlight Dealership personnel were very helpful and I am grateful for their efforts. However, $1,650 to replace a headlight is preposterous and downright offen Dealership personnel were very helpful and I am grateful for their efforts. However, $1,650 to replace a headlight is preposterous and downright offensive. My complaint is more focused on Ford gouging than Gene Messer. So much for Henry Ford making cars for the average American. More

Better than the competition It was not a lot of back and forth negotiating with Sales and sales Manager. Other dealership did not seem to want to trade or work with me. It was not a lot of back and forth negotiating with Sales and sales Manager. Other dealership did not seem to want to trade or work with me. More

Top shelf Have always dealt with Gene Messer. Another good experience . Meet nice people every time I go there. Really can't say much more but thank you . Have always dealt with Gene Messer. Another good experience . Meet nice people every time I go there. Really can't say much more but thank you . More

best dealership so far I have bought 4 new trucks in last 5 years and Nathan has been great as well as his sales team at fulfilling my needs each time I return. I have bought 4 new trucks in last 5 years and Nathan has been great as well as his sales team at fulfilling my needs each time I return. More

Great and very friendly!! This dealership is the best and Brandi made my whole experience very easy and less stressful. They made me feel comfortable, appreciated and valued as This dealership is the best and Brandi made my whole experience very easy and less stressful. They made me feel comfortable, appreciated and valued as a customer. I will be back. More

Wonderful experience Great experience all around. Very nice staff who were very helpful and friendly. Will definitely be back fit all of my servicing needs. Thank u for a Great experience all around. Very nice staff who were very helpful and friendly. Will definitely be back fit all of my servicing needs. Thank u for a great experience More