Gene Messer Hyundai

This place is awful all the way around. My vehicle has been there since the FIRST week of February. There is an engine recall on my engine and my vehicle meets Hyundai's requirements, no ol My vehicle has been there since the FIRST week of February. There is an engine recall on my engine and my vehicle meets Hyundai's requirements, no older than 15 years old which mine is a 2016 and can't have over 150k miles mine has 144k miles. These jokers haven't done a thing and it is now the middle of May almost. No engine check, transmission check, NOTHING!! My vehicle was check by 2 other certified mechanics and both said it needed a new engine, one even went into detail about a code that pulled up while it was being inspected and matches the code that the engine shows when it is a part of the recall. Even though they haven't done any type of engine check they claim it doesn't match Hyundai dealership does here in Lubbock. The manager in the mechanics shop, Victoria, is completely rude, and unprofessional. She does not have any consideration for her customers time and told me that "the mechanic that was at Mears Mazda was fired from their mechanic shop, and didn't know what he was talking about". More

I bought your car at Dealer Hyundai in Texas on Apr 17, and had agreement and signed the paper that I will get the Tiltle and Plate at my home address in Georgia. AndI wait for near two week and received a and had agreement and signed the paper that I will get the Tiltle and Plate at my home address in Georgia. AndI wait for near two week and received an email from Georgia ’s DMV that I need go to there for my cars registration . I really don’t understand how your dealer invole my case???? They requested a lot documents for registering my car and the tax . How can I control this????? More

Great people. Fast service. Found the perfect car for me and they made it easy Fast service. Found the perfect car for me and they made it easy More

Gene Messer Hyundai has a helpful and welcoming environment without being overbearing. Individuals in various departments are courteous and supportive. environment without being overbearing. Individuals in various departments are courteous and supportive. More

The service and personal attention to my needs were exceptional. I appreciate Daniel, my service rep, and commend him for the friendly and courteous way he helped me. Keep up the excellent work! exceptional. I appreciate Daniel, my service rep, and commend him for the friendly and courteous way he helped me. Keep up the excellent work! More

Always friendly and professional! I come from out of town but the new waiting area is very comfortable! I come from out of town but the new waiting area is very comfortable! More

Absolutely attentive to the customer! Great purchase! Will do business here again! Nothing complex and easy transaction Great purchase! Will do business here again! Nothing complex and easy transaction More

Very helpful and willing to help. Took the time to communicate with me and work with me. Great place to look for a vehicle. Took the time to communicate with me and work with me. Great place to look for a vehicle. More

Chris and all the staff were very courteous and helpful. Thanks to all at Gene Messer Hyundai for their help. Car seems to be running fine now. Thanks to all at Gene Messer Hyundai for their help. Car seems to be running fine now. More

Very friendly group. Really knows about the vehicles they are selling. Efficient, honest, caring and very considerate. Really knows about the vehicles they are selling. Efficient, honest, caring and very considerate. More