Gene Messer Hyundai

I brought my car in to get a recall fixed. They didn’t have the parts. I made the appointment a month ahead of time and they told me they would call me if the parts weren’t in. Then, while They didn’t have the parts. I made the appointment a month ahead of time and they told me they would call me if the parts weren’t in. Then, while there they checked my wind shield wiper because it was getting stuck. They didn’t call me, they didn’t fix it. Apparently the wind shield wiper was too long. It was the wiper that was on the car when I bought it from there. They need to work on their communication with their customers. I asked the manager to get in contact with me and she has yet to call me. More

Everything was done orderly and on time. The wait time for Completion was an hour. I think the computer time afterwards could be shortened. But good job!!! The wait time for Completion was an hour. I think the computer time afterwards could be shortened. But good job!!! More

Quick and courteous professional service. And great deals is another reason I prefer this dealership. And great deals is another reason I prefer this dealership. More

My visit to your the service department was truly awesome! They diagnosed the problem and quickly resolved it. My compliment to servuce advisor Alyssa Spain. She was a pleasure to work with. Looking awesome! They diagnosed the problem and quickly resolved it. My compliment to servuce advisor Alyssa Spain. She was a pleasure to work with. Looking forward to doing business with you in the future. More

I can’t say enough about the great service I received from Gene Messer’s service department. My car was towed there full of my personal belongings as I was moving to San Antonio. They had a full schedule from Gene Messer’s service department. My car was towed there full of my personal belongings as I was moving to San Antonio. They had a full schedule of repairs and maintenance but they squeezed my car in to help me get on the road. Every person I worked with was so attentive and did everything they could to get my car fixed and send me on my way. I have never received such exceptional service as I did with Gene Messer. They’re amazing!! More

Excellent experience from start to finish. Clear communication by the team and helped me solve and provide me options on how to sort vehicles. Clear communication by the team and helped me solve and provide me options on how to sort vehicles. More

Victoria was extremely kind and helpful! ! I really appreciate her! Unfortunately they were unable to fix the shock absorbers today because they didn’t have the parts so I will have to go bac ! I really appreciate her! Unfortunately they were unable to fix the shock absorbers today because they didn’t have the parts so I will have to go back. They also didn’t have the parts for the recall. More

No pressure to buy and the staff were very pleasant and knowledgeable about the Brand they were very attentive to our needs. and knowledgeable about the Brand they were very attentive to our needs. More

I was notified about Anti-theft safeguard & y’all got me in the next day. Y’all also got an Uber to bring me back to get my vehicle. Tremendous help & kindness. in the next day. Y’all also got an Uber to bring me back to get my vehicle. Tremendous help & kindness. More