Gene Messer Hyundai

Staff was polite and courteous. Salesmen showed me and test drove multiple cars to try and find the right one. Salesmen showed me and test drove multiple cars to try and find the right one. More

I bring my Tuscon here for regular maintainance and they do a good job.They are friendly and have a nice waiting area. do a good job.They are friendly and have a nice waiting area. More

First visit was on 10/7. I had a 7:30 AM appointment over a tire pressure issue. Three hours later, I hadn’t heard anything, so I went to the front desk and they said it woul I had a 7:30 AM appointment over a tire pressure issue. Three hours later, I hadn’t heard anything, so I went to the front desk and they said it would be a little bit longer before they start on my car. Cool. An hour later they finished working on it and said I’d need a new tire. Came back today and was in and out in under an hour. They did good work and are polite, but waiting four hours for a tire pressure issue when I had a 7:30 appointment booked in advance is frustrating. More

Everything's well . Professionals, excellent customer service, answering fast with integrity. Warranty for a year and I will be there if my car need review and repair. I Professionals, excellent customer service, answering fast with integrity. Warranty for a year and I will be there if my car need review and repair. I recommend 100% this dealer. Appreciate you guys. God job . Blessings More

Scheduling my service appointment was quick and convenient, which I appreciated. However, during my visit, the dealership’s waiting area did not reflect the level of hospitality I expected. The lou convenient, which I appreciated. However, during my visit, the dealership’s waiting area did not reflect the level of hospitality I expected. The lounge advertises coffee and snacks, but no coffee was available. When I asked, I was told, “I don’t do that; the receptionist handles it, and I’ll let her know.” Unfortunately, almost two hours later, there was still no coffee provided. This reflects an opportunity for improvement in customer service and attentiveness. A more proactive and friendly approach would create a much better customer experience. Additionally, I received the video recommending a filter replacement after I had already left the dealership. It would be more efficient and customer-focused if such recommendations were discussed in person while the vehicle is still in service. Doing so would likely increase customer satisfaction and help the dealership capture additional service revenue. Thank you for taking the time to review this feedback. I hope it helps improve the overall service experience for future customers. Best regards More

Nathaniel was incredible. He made thr entire process smooth from start to finish, and all we had to worry about was sending the payment :) Cannot recommend him enough if you a He made thr entire process smooth from start to finish, and all we had to worry about was sending the payment :) Cannot recommend him enough if you are looking to get a vehicle. 10/10 More

Sales team was good, though dealing with Logan in finance less than desirable. I should have walked out on the deal based on my experience in finance. less than desirable. I should have walked out on the deal based on my experience in finance. More

$70. 00 to change one very small break light bulb!!!!! That’s Unbelievable!!!! I opted to change my own cabin filter!! 00 to change one very small break light bulb!!!!! That’s Unbelievable!!!! I opted to change my own cabin filter!! More

Sales person very helpful. . worked to get all my questions answered. Would recommend Quincey to anyone! . worked to get all my questions answered. Would recommend Quincey to anyone! More