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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
273 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 273 reviews

March 27, 2024

they were so helpful! dean miller was EXTREMELY HELPFUL and got me in exactly what i wanted ! love my new car! More

by Britt_salinas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean Miller
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Apr 03, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 18, 2024

I was impressed and happy. The normal thing is you’re just another customer. But I was treated like it mattered. Like Hyundai believes I matter. More

by tolonendr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Bownds
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Mar 21, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had a happy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 16, 2024

Great experience buying my first car! Hank was great as our salesman! Very friendly and helpful. More

by Karime
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hank, Ivan
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Mar 19, 2024 -

Gene Messer Hyundai responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

Helpful
March 10, 2024

Once they get this mess cleaned up things should run smooth. Hopefully sometime next month. More

by gdmoe21067
Recommend Dealer
Yes
Employees Worked With
Matt
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Mar 13, 2024 -

Gene Messer Hyundai responded

We appreciate your understanding. We're here to help and ensure your future experiences are smooth and satisfactory. Thank you for your patience and feedback.

Helpful
March 02, 2024

My vehicle was serviced in a timely manner. I received a ride home when my car was dropped off and picked up when my car was ready. More

by leftie45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Mar 08, 2024 -

Gene Messer Hyundai responded

We're pleased to hear that your vehicle was serviced in a timely manner and that you experienced convenient transportation arrangements with a ride home and pick-up when your car was ready. Thank you for choosing our service, and we look forward to assisting you with any future automotive needs. Safe travels!

Helpful
March 01, 2024

Very professional. Definitely would recommend to a friend. Nice selection of vehicles. Salesman was knowledgeable of vehicle I was interested in. More

by cmkklawson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cantu
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Mar 03, 2024 -

Gene Messer Hyundai responded

We're pleased to hear that you had a very professional experience, and we appreciate your recommendation to a friend. It's great that you found a nice selection of vehicles and that the salesman was knowledgeable about the one you were interested in. We value your business and look forward to serving you again in the future!

Helpful
February 25, 2024

Matthew, the service advisor was so kind and helpful with my car. I would be glad to take it back there. More

by scooby27405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 27, 2024 -

Gene Messer Hyundai responded

It's wonderful to hear that Matthew, the service advisor, provided you with kind and helpful assistance for your car. Building positive relationships with service advisors can enhance the overall ownership experience. Thank you for choosing our services!

Helpful
February 24, 2024

The best customer service and they delivered the car as they said they would. Thank you More

by egonzo49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Gonzales
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Feb 27, 2024 -

Gene Messer Hyundai responded

We're thrilled to hear that you received the best customer service and that the car was delivered as promised. Your satisfaction is important to us, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to continuing to provide excellent service in the future!

Helpful
February 20, 2024

Excellent service. Very fast. I scheduled my car for 2pm and it was done by 3pm. The people were all very friendly. I would go back for sure. More

by Tim.francis57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan munoz
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Feb 24, 2024 -

Gene Messer Hyundai responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 17, 2024

They are very good, never do anything to your vehicle without checking with you. The waiting area is always comfortable while waiting. Service is always on point. More

by bettiejewels.bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Feb 23, 2024 -

Gene Messer Hyundai responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
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