Gene Messer Hyundai

I have bought two vehicles from Group 1 Hyundai in Lubbock. Kristo and the team are great. Fast, knowledgeable, professional, kind, and helpful. Lubbock. Kristo and the team are great. Fast, knowledgeable, professional, kind, and helpful. More

Everyone was kind and very helpful. Communication was excellent throughout. The new building and construction are nice Communication was excellent throughout. The new building and construction are nice More

Tyrone was amazing he saw that I had been speaking with an AI person about changing my scheduled time and still was able to allow me to get my services done in a timely matter with it just being only one m an AI person about changing my scheduled time and still was able to allow me to get my services done in a timely matter with it just being only one mechanic. The waiting area was nice and clean, with coffee and snacks for customers. Tyrone is the BEST!! More

Chi was my salesman for my new care. He was very helpful and courteous.100% He was very helpful and courteous.100% More

The customer service here is extraordinary! I needed assistance at 7:00am with a car problem, a medical emergency, and this group met the challenge! Chris provided a loaner, contacted me thro I needed assistance at 7:00am with a car problem, a medical emergency, and this group met the challenge! Chris provided a loaner, contacted me throughout the process and informed me when my car was ready. I will forever be thankful to Chris and his coworkers for the help they provided that morning. Should I decide to purchase a new car, this will be my destination. Thank you! More

Everyone in this dealership is very respectful, helpful and kind. Genaro is the one who helped me with purchasing my car. He makes the process very understanding and everything run very smoothly. and kind. Genaro is the one who helped me with purchasing my car. He makes the process very understanding and everything run very smoothly. More

Sales was great. After sale (thier screw ups) were rude, hateful and disrespectful. I will never purchase a vehicle from them again. After sale (thier screw ups) were rude, hateful and disrespectful. I will never purchase a vehicle from them again. More

My salesman Ivan Munoz was a great help in finding the right car for me. He was knowledgeable and professional throughout the process. right car for me. He was knowledgeable and professional throughout the process. More

Over 2 hours in the Service department and they hadn't started any of the oil changes waiting, including ours. Not friendly or apologetic. started any of the oil changes waiting, including ours. Not friendly or apologetic. More