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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
528 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 528 reviews

April 28, 2025

The service and personal attention to my needs were exceptional. I appreciate Daniel, my service rep, and commend him for the friendly and courteous way he helped me. Keep up the excellent work! More

by madigan4777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Apr 29, 2025 -

Gene Messer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gene Messer Hyundai!

April 25, 2025

Always friendly and professional! I come from out of town but the new waiting area is very comfortable! More

by guthrie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Apr 28, 2025 -

Gene Messer Hyundai responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2025

Very helpful and willing to help. Took the time to communicate with me and work with me. Great place to look for a vehicle. More

by Greg C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genaro
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Apr 25, 2025 -

Gene Messer Hyundai responded

Hi Greg, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 23, 2025

Absolutely attentive to the customer! Great purchase! Will do business here again! Nothing complex and easy transaction More

by martinezl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and Kristo
Report | Print
Apr 25, 2025 -

Gene Messer Hyundai responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Chris and all the staff were very courteous and helpful. Thanks to all at Gene Messer Hyundai for their help. Car seems to be running fine now. More

by Bruceehly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Negen service manager and John mechanic
Report | Print
Apr 25, 2025 -

Gene Messer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Very friendly group. Really knows about the vehicles they are selling. Efficient, honest, caring and very considerate. More

by debv28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Juana.
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Apr 17, 2025 -

Gene Messer Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Hyundai! Feel free to reach out to us if you need anything. Have a wonderful day.

April 07, 2025

Great experience had no issues test driving and also everyone there was nice and helpful. More

by Johnsonsarina2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven and Logan
Report | Print
Apr 10, 2025 -

Gene Messer Hyundai responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

Great customer service, Steven was a true help in when it came down to my purchase decision. Gave me the economics and true expertise information of the car I was purchasing. Other staff were easy to work wi More

by Cast.kevi845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Apr 06, 2025 -

Gene Messer Hyundai responded

Hello, we're happy you found our staff Steven to be so supportive during your experience here at Gene Messer Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

Amanda is truly service oriented. It is always a pleasure to do business with her. More

by Lcrown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Apr 02, 2025 -

Gene Messer Hyundai responded

Hello, we're happy you found Amanda to be so supportive during your experience here at Gene Messer Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

Prompt and ready to help with EXACTLY what we wanted. Nothing was pushed on us. We were able to talk through our needs and wants with liberty to get us the perfect vehicle. More

by Shannoncruddas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Campbell
Report | Print
Apr 05, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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