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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.7
422 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 422 reviews

February 25, 2026

Matt, Shaun & Leroy were all professional, efficient and fun to work with!! Thanks for the new ride y’all! More

by macey.duncan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Shaun, Leroy
Report | Print
February 22, 2026

Fast and great service. Real politeness, friendly service. Received my car the same way I took it in More

by shermanlamontebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ladarius
Report | Print
Feb 26, 2026 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2026

Very responsive very nice and very helpful listened to everything I said and helped me More

by BKlatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
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Feb 23, 2026 -

Gene Messer Kia responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2026

They are great with getting your vehicle in and out and getting you back home More

by rebagay1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Report | Print
Feb 23, 2026 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2026

Got an oil change today. Employees are friendly. The added inspection with the oil change keeps me assured that I am driving a good car. Thanks to the staff. More

by Redrose
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Feb 21, 2026 -

Gene Messer Kia responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2026

Great service! I was in an out in less than 5 mins of dropping off my vehicle. John was phenomenal and accommodating around my work/class schedule. 100/10 service! More

by riveradiego2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Feb 19, 2026 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 16, 2026

Excellent service at Gene Messer Kia in Lubbock. John Stewart is my service advisor and I can’t say enough good things about him. Honest and very helpful every time I go in. More

by Jlleelowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
Feb 19, 2026 -

Gene Messer Kia responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2026

I had a great experience at Gene Messer Kia in the service department with John Stewart. He kept me updated and in the loop throughout the entire process, which I really appreciated. I’m not the easi More

by Nukeeha3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John L. Stewart
Report | Print
Feb 18, 2026 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2026

Got me in even without an appointment for an oil change. They were super busy today but still found the time to get me in. More

by Ramirezjr2013
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
AYJANIQUE GARCIA
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Feb 11, 2026 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

February 03, 2026

I really have enjoyed Gene Messer kia but I been disappointed on the this last sportage due to repairs happening. 4 issues in the last 7 months More

by theoncollins79072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John.
Report | Print
Feb 06, 2026 -

Gene Messer Kia responded

I'm sorry to hear that. Please reach out to me if there is anything I can do to help. Matt Baugher General Manager mbaugher@group1auto.com

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