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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
325 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 325 reviews

July 14, 2025

Gene Messer treated me awesome! I went in to get my car maintenance. They went above and beyond. I will be returning for all my car maintenance. More

by cadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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June 28, 2025

Easy process, great atmosphere, great customer service. This is my first Kia purchase so I’m eager to see how things will go! More

by Krv448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taurean TK Henderson, Andy Agard, Adam Stromstad
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Jun 30, 2025 -

Gene Messer Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

It was a great experience the person I talked to explained everything clearly and was very courteous. I had never been there before but they made us feel at home. We will continue to get our vehic More

by dnctdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
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Jun 26, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 25, 2025

I drove up and received 5 star treatment immediately. I knew that I would be purchasing a car from this dealership. Every one that i came in contact with greeted me with a friendly smile and knod. This i More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan ?(sales person), Eduardo Penilla
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Jun 26, 2025 -

Gene Messer Kia responded

Hello Kristi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2025

Shaun is an incredible salesman and provided great service with incredible information about the vehicles we were looking for as well as what else was important to us throughout the entire buying proc More

by Brandon Melville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Melville
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Jun 26, 2025 -

Gene Messer Kia responded

Hello Brandon, we're happy you found Shaun to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2025

Very courteous clean well organized customer service is very good quick service and very knowledgeable More

by Bocorwin371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pricilla Gonzales
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Jun 25, 2025 -

Gene Messer Kia responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

Warm family friendly atmosphere and best car buying experience ever. I will definitely recommend Gene Messer Kia More

by melanie31195
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Agard
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Jun 21, 2025 -

Gene Messer Kia responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

Very efficient, very helpful and very fast at getting my oil changed. The dealership is very clean. More

by dkcummings14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get names down she was very efficient.
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Jun 21, 2025 -

Gene Messer Kia responded

Hi! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

June 17, 2025

Definitely recommend Dee he is a great sales man who not only listens to you but is very patient. I didnt feel rushed at all! More

by cynthiaramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Alonzo
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June 17, 2025

My sales girl was so nice and helpful. She let me test drive one model and found the exact one I wanted with the birds eyes view cameras. The gray wolf color is so beautiful and she knew a More

by Brie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marielle Parmelee
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Jun 18, 2025 -

Gene Messer Kia responded

Hi Brie, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Kia! Thank you again, and have a fantastic day!

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