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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.5
318 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 318 reviews

March 26, 2024

Loved that Scheduling online was so easy. They checked to see if we had your warranty for us More

by ftrotter2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 29, 2024 -

Gene Messer Kia responded

That's fantastic to hear! We're glad that you found scheduling online easy and that our team checked to see if you had the warranty. If you have any more feedback or need further assistance, please feel free to let us know.

March 25, 2024

From scheduling the service to getting my car back, the staff was very kind and helpful. More

by MLSKONECNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 27, 2024 -

Gene Messer Kia responded

We're glad to hear that our staff was kind and helpful throughout your service experience. Thank you for choosing us!

March 25, 2024

Every one is very kind and helpful. John has helped me out and even blessed me with a coupon. Overall service is professional and at a good price when you sign up for their txt messages More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 03, 2024 -

Gene Messer Kia responded

That's wonderful to hear! We're glad that John and the team have been kind and helpful, and we appreciate your feedback about the professional service and the benefits of signing up for text messages and emails, including the $25 coupon.

March 19, 2024

Everything went good all the employees were friendly I will take my vehicle back tere More

by demetriamcgraw1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Mar 20, 2024 -

Gene Messer Kia responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 16, 2024

Gene Messer Kia has been a great experience. From buying to service, I would recommend. More

by dtjkgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Mar 20, 2024 -

Gene Messer Kia responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Fantastic! !! Very friendly and warm atmosphere! It was the best car buying experience that I have ever had!! More

by Wilsonsd1762
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Leon
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Mar 15, 2024 -

Gene Messer Kia responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

March 09, 2024

Very pleased with the customer service, friendly staff, fast and efficient would highly recommend to anyone. More

by Greatness202315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone and other staff
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Mar 13, 2024 -

Gene Messer Kia responded

We're thrilled to hear about your positive experience! It's great that you found the customer service to be pleasing, the staff friendly, and the service fast and efficient. Thank you for recommending us! Safe travels, and thanks for choosing our dealership!

March 07, 2024

Awesome job clean good service helpful people cheerful hardworking reliable trustworthy happy enjoyable fun Loyal More

by larishaorona85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson
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Mar 10, 2024 -

Gene Messer Kia responded

It's fantastic to hear that you had an awesome experience and found the service to be clean, helpful, and provided by cheerful, hardworking, reliable, and trustworthy individuals. Your positive descriptors like happy, enjoyable, fun, and loyal are wonderful to read. We appreciate your positive comments and look forward to continuing to provide excellent service for you!

March 05, 2024

This dealership has always provided a positive experience for me and does excellent work. Their employees are always friendly, helpful, professional, and make sure I am informed of the work needed and done f More

by terricdel
Recommend Dealer
Yes
Employees Worked With
Tyrone Christopher
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Mar 08, 2024 -

Gene Messer Kia responded

We're thrilled to hear that your experiences with the dealership have consistently been positive and that we provide excellent work on your Sorento. It's wonderful that our employees are friendly, helpful, and professional while keeping you well-informed about the work needed and done on your vehicle. Thank you for choosing this dealership, and we look forward to continuing to provide top-notch service for your Sorento in the future!

March 04, 2024

I had a really good experience buying my first car here. The people were very friendly and I was able to get a car I wanted More

by micaochoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Alonzo
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Mar 08, 2024 -

Gene Messer Kia responded

We're delighted to hear about your positive experience buying your first car at our dealership. It's great that the people were friendly and that you were able to get the car you wanted. Thank you for choosing us, and we wish you many enjoyable miles with your new car!

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