
Gene Messer Kia
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Gene messer kia got me a mid morning appointment for my broken front passenger window the staff and technician did a great job!! Thanks much.. Jon W broken front passenger window the staff and technician did a great job!! Thanks much.. Jon W More
Abram is the guy to go to! Was ready to purchase and he made it happen! Quick, efficient and to the point! Couldn’t have asked for better customer service Was ready to purchase and he made it happen! Quick, efficient and to the point! Couldn’t have asked for better customer service More
Every staff member is nice from the moment I walk in the doors. Any questions I have no matter how silly they answer without making me feel bad. Highly recommend 10/10 doors. Any questions I have no matter how silly they answer without making me feel bad. Highly recommend 10/10 More
Joe V. helped me find exactly what I was looking for which made it perfect for my 1.5 hr drive. Leroy/finance answered all my questions & got my payments w helped me find exactly what I was looking for which made it perfect for my 1.5 hr drive. Leroy/finance answered all my questions & got my payments where i wanted them & the used car manager Mike came out to welcome me & congratulate me on the new truck. Everyone at Gene Messer Kia treated me with respect like I was family not just a dollar. I also got help cleaning my trade out by Andrew. He saved me so much time after my purchase. I will be giving these guys another shot when we're ready to purchase our next vehicle. More
The staff in the service department was so helpful when my Kia needed repaired. They kept me updated on the progress and actually got my car back to me faster than originally expected. my Kia needed repaired. They kept me updated on the progress and actually got my car back to me faster than originally expected. More
Joey was so amazing! He took the time to help me find a vehicle and I wasn’t an easy customer! It took me about 3 months to make a decision. He was patient, kind and hone He took the time to help me find a vehicle and I wasn’t an easy customer! It took me about 3 months to make a decision. He was patient, kind and honest about everything couldn’t ask for a better experience! Thankyou! More
Folks, DO NOT do business with Gene Messer Kia. I tried to sell them my vehicle, got an offer online, went in with the offer email details. I got their and they cut the offer by $2,000. The car-buy I tried to sell them my vehicle, got an offer online, went in with the offer email details. I got their and they cut the offer by $2,000. The car-buyer manager guy came out to explain why I was wrong, and that the offer email didn't matter, and he didn't even care that I had it. His posture, tone, eye contact (or lack of) were unprofessional. I walked out on him while he was in the middle of putting me down, essentially. I've never walked out on anyone, and I've never filled out a Google review, and I don't remember ever recommending that all friends, family and acquaintances avoid a particular business. I did all three today - that's no way to do business. I know I was in the right because after I left, they went in to their system and changed the offer to the lower amount in the online portal. Bottom line - don't do business with Gene Messer Kia. My experiences at the other dealerships haven't been so bad, but Gene Messer Kia has been a bad one. More