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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.7
447 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 447 reviews

December 16, 2024

Very courteous, effective and professional! Friendly as well! They work to make the process as painless as possible and they provide friendly uber rides from and back to their facility! More

by Waterdesign4449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Dec 20, 2024 -

Gene Messer Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 15, 2024

Well oiled machine. Very generous testing policy that I appreciated greatly. Also a liberal credit card use policy. More

by haydencolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Agar
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Dec 16, 2024 -

Gene Messer Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

The gentleman that helped was nice polite and curtious explained everything well and answered my questions More

by Sgrando14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle havens
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Dec 15, 2024 -

Gene Messer Kia responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2024

My experience at this dealership was quick, professional, and convenient and the employee were courteous. More

by Ozzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Havens
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Dec 15, 2024 -

Gene Messer Kia responded

Hello Ozzy, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 13, 2024

Very nice and friendly staff. Clean facilities. Everyone was very eager to help us. As always great service! More

by bwilliams5123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marielle Parmelee,Kyle Havens
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Dec 14, 2024 -

Gene Messer Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Kia! We look forward to your next visit! Take care!

December 12, 2024

The best service EVER! The only place to visit for your Kia vehicle needs. Thanks to Kino and team. More

by Mowry205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kino
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Dec 13, 2024 -

Gene Messer Kia responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Chase was very helpful in helping us find a car that fit all of our needs. More

by 9agibson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Dean, Eddie
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Dec 13, 2024 -

Gene Messer Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 11, 2024

Awesome service and great service writer! In and out as quickly as possible. Great from start to finish. More

by jrobertsontx
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ladarius
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Dec 13, 2024 -

Gene Messer Kia responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gene Messer Kia!

December 08, 2024

Outstanding customer service. i live in New Mexico but will will be returning for oil changes and routine maintenance More

by Bill
Recommend Dealer
Yes
Employees Worked With
Front counter mgr
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Dec 12, 2024 -

Gene Messer Kia responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 07, 2024

Great service! Always confident when I take my car in get it serviced. John was a great service representative. More

by rj23horner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 12, 2024 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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