Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.6
326 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Contact Dealership

6006 19th Street

Lubbock, TX

79407

Directions

By Type

Showing 326 reviews

March 03, 2025

Very friendly and helpful. Everyone was great to work with and not too pushy, which I love. More

by Sambigham6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kino Aguirre
Report | Print
Mar 06, 2025 -

Gene Messer Kia responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 02, 2025

They are trying to fix issues and i appreciate it . Still a work in progress. Loaner is helping More

by Karenmccleery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Mar 05, 2025 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2025

Great customer service the guy at service was awesome Helped and explained things great will Be back More

by Crystal.parker48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Black guy
Report | Print
Mar 05, 2025 -

Gene Messer Kia responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2025

Gene Messer Kia staff is very respectful and helpful. Every time I go in the greet me with a smile and good attitude. Inside and outside is a very clean environment. More

by Chyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Mar 04, 2025 -

Gene Messer Kia responded

Hello Chyanne, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 01, 2025

John from the Service Dept, is incredible! Literally is the best! Really takes his time with the customers! Went above and beyond! We went in with couple issues with my vehicle, he left me kno More

by Janell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Mar 05, 2025 -

Gene Messer Kia responded

Hello Janell, thank you for your kind review; we are happy to pass along your comments to John here at Gene Messer Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Scheduled service was great. Kyle H. checked me in and kept me informed as my vehicle was serviced. I was informed before any needed maintenance was performed and the price was More

by Jrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Haven
Report | Print
Mar 02, 2025 -

Gene Messer Kia responded

Hi, we're happy you found Kyle to be so supportive during your experience here at Gene Messer Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Customer service was great. Dee Alonzo was very helpful and knowledgeable with helping us find the best car for us and made the transaction quick and easy. I highly recommend hi More

by lesliegonzo29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dee Alonzo
Report | Print
Feb 28, 2025 -

Gene Messer Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

The service department was fast, efficient, and very helpful. John Stewart helped me understand everything in a very polite way More

by mday8455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo
Report | Print
Feb 28, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2025

They were very helpful and they had amazing customer service. I’m very happy they helped me get my first car More

by Makayla Gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Leon
Report | Print
Feb 28, 2025 -

Gene Messer Kia responded

Hello Makayla, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 22, 2025

I TRULY TRULY APPRECIATE KYLE FOR THE TIRE ROTATION, and BEING ABLE TO USE MY DISCOUNT ON IT!! THANK YOU KYLE! More

by Dorene Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Feb 24, 2025 -

Gene Messer Kia responded

Hello Dorene, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

1
...
6
7
8
...
33