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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.5
303 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 303 reviews

January 29, 2025

Ryan was a great salesman. He helped us find a car that met our needs and budget. More

by Jkcuellar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
Report | Print
Feb 03, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

I live in Albuquerque and make it a point when I visit my daughter in Lubbock to have my 2022 Kia Stinger serviced at Gene Messer Kia. I bought the car from GMK and they’re the only place I’ve ever had it se More

by rickp505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
Report | Print
Jan 31, 2025 -

Gene Messer Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2025

The service department is inept and rude. I have purchased 3 kia's from gene messer, 1 of them has been nothing bit trouble and they would mever address the issues. More

by tammyouterlimitsTammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
multiple techs including service manager
Report | Print
January 25, 2025

Everyone is friendly and the service is quick. We live out of town and y’all make our experience great every time! More

by Pinkfeatherboa005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
January 17, 2025

Excellent Service, Everyone we interacted with was very friendly and welcoming. Very easy to communicate because both Aldo and Eduardo were bilingual. More

by salcidomauro72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo, Eduardo
Report | Print
Jan 18, 2025 -

Gene Messer Kia responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2025

Well my address is Linda Creech 4820 37th Lubbock Texas 79414. I come to you because you do a great job.? More

by Linda Creech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jan 17, 2025 -

Gene Messer Kia responded

Hi Linda, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2025

My 2019 Kia Sportage’s issue was fixed immediately, which made me satisfied and happy. More

by Saldana, nick2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Report | Print
Jan 12, 2025 -

Gene Messer Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Kia. We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2025

John at the service was very good at his job. He made the service for my K5 very easy fast and accommodating to me and my family . More

by yolirod76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ladarius
Report | Print
Jan 14, 2025 -

Gene Messer Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

John Stewart at Gene Messed KIA in Lubbock was very helpful, knowledgeable and most respectful.. More

by debi.wynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stewart
Report | Print
Jan 09, 2025 -

Gene Messer Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2025

I had a great experience with the Service Department. Everyone was polite, helpful, and they got my car in and out in a timely manner. Thank you! More

by Rhonda A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jan 05, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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