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Gene Messer Kia

Lubbock, TX

Overview
Reviews
Vehicles
4.7
439 Reviews
Gene Messer Kia is your local source for all things Kia. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Kia you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Brownfield and Littlefield. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6006 19th Street

Lubbock, TX

79407

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Showing 439 reviews

September 19, 2025

Everyone was super nice and explained everything I needed to know .. wasn't expecting to be there that long... More

by Robinmccain34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The 2 employees that talked and help me was really good
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Sep 23, 2025 -

Gene Messer Kia responded

Thank you so much for your kind words! We strive to provide exceptional service and are happy to hear we could meet your needs. We apologize for the length of your visit and will work on improving our efficiency in the future. We look forward to seeing you again soon!

September 18, 2025

They did what they said they would for how much they said they would be More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla Gonzales
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Sep 21, 2025 -

Gene Messer Kia responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 16, 2025

Taurean was exceptional! He was attentive and professional! He helped us get the vehicle we were looking for and at a price we felt good about! More

by ang_stephens33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taurean, Adam
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Sep 20, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Salesman Joe is absolute the very best. I got my car 7 months ago and I’m still very grateful to him till this day and GENE MESSER KIA. More

by mariemejia2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe D. Villanueva
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Sep 16, 2025 -

Gene Messer Kia responded

Hi, we are so happy to read such a great review about Gene Messer Kia! Until the next time we meet, take care!

September 14, 2025

Great dealership, didn’t feel pressured into buy my vehicle at all. Not pushy salesmen, simply asked my interests and my price range . Then matched me with exactly what I was looking for. When you go i More

by shaneclark08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Amador
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Sep 16, 2025 -

Gene Messer Kia responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

September 14, 2025

Courteous employees. Clean facilities. No waiting if you have an appointment. Very good mechanics who did great maintenance. More

by cpruitt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name
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Sep 16, 2025 -

Gene Messer Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 12, 2025

Great customer service by the service manager. My vehicle situation was completed early by this dealership. More

by dustyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Sep 14, 2025 -

Gene Messer Kia responded

Hi Dustyn, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2025

Fast friendly, and detailed. I did not feel pressured into getting things I didn’t need. More

by Eaf-78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Sep 12, 2025 -

Gene Messer Kia responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2025

Salesman Joe was a 10. Ruben helped me get acquainted with my Telluride. All good experience. More

by reneavent
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe, Ruben
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Sep 11, 2025 -

Gene Messer Kia responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 08, 2025

The salesman, Joe V and the service department treated me like a valued Kua customer.. More

by micjones15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Havens,John Stewart and Jose Cervantes
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Sep 10, 2025 -

Gene Messer Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Kia. If you have any further questions, please give us a call. We're always happy to help!

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