Gene Messer Toyota

Amanda was friendly, knowledgeable, listened to my requests and swiftly offered solutions to expedite the process to shorten my wait time. If you're seeking top tier customer service, typically only p requests and swiftly offered solutions to expedite the process to shorten my wait time. If you're seeking top tier customer service, typically only provided by luxury dealer service drives, look no further. Amanda makes you feel that way every visit (yes...at a Toyota dealer). Keep going AMANDA!! You ROCK!! More

We have been dealing with Toyota for the last 25 years. Their customer service is fantastic. The sales people are great the way they greet us is fantastic. Just great all the way around. Their customer service is fantastic. The sales people are great the way they greet us is fantastic. Just great all the way around. More

Luke did great job of getting exact Tundra i wanted. Kept on the lookout and notified me when one fitting my criteria was available. Smooth and easy sale. 👍 Kept on the lookout and notified me when one fitting my criteria was available. Smooth and easy sale. 👍 More

This is the first time I used your customer lounge; a vending machine would provide better service! Ha, ha, I’m just joking, I do. not want anyone in trouble. Lane Sullivan is super busy as Sales Manager vending machine would provide better service! Ha, ha, I’m just joking, I do. not want anyone in trouble. Lane Sullivan is super busy as Sales Manager; but is never too busy to say hello or ask if I need anything. Thank you, Robert Andersen More

everything was made very simple and professional,great customer service,have sent your dealership customers. customer service,have sent your dealership customers. More

We had such a great experience buying our used car at Gene Messer Toyota. I have bought cars from many different dealerships in town; and this by far was the best experience. Our salesman, Johnny, was gr Gene Messer Toyota. I have bought cars from many different dealerships in town; and this by far was the best experience. Our salesman, Johnny, was great and very attentive. It was such a smooth process from arrival to walking out with our new car. I highly recommend visiting them for your next vehicle. More

Brian Womack has been extremely helpful to me over the past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality. I value the willingness to do this greatly. More

Geoff and his financial team were incredible. Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman who made us feel welcome and comfortable with our purchase. I would recommend he and his team to anyone looking to purchase a vehicle in Lubbock. More

I had a great experience working with Tyler Jenkins. He was professional, knowledgeable, and truly made the entire experience exceptional. I flew in from Seattle, WA to purchase a brand-new vehicle for He was professional, knowledgeable, and truly made the entire experience exceptional. I flew in from Seattle, WA to purchase a brand-new vehicle for my mom, and Tyler worked diligently, even from afar, to ensure everything went smoothly. He was an absolute blessing throughout the process and made what could have been stressful feel effortless. My mom drove off in her new Toyota RAV4 and absolutely loves it, and that is largely thanks to Tyler’s outstanding service. More

Very helpful. Very nice. Very punctual. Enjoy my visit every time. Looking forward the next maintenance. Very nice. Very punctual. Enjoy my visit every time. Looking forward the next maintenance. More