
Gene Messer Toyota
Lubbock, TX
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Delivered as promised. Staff were courteous. Waiting area comfortable. Fifteen words is an unnecessary and excessive waste of your customers time. Staff were courteous. Waiting area comfortable. Fifteen words is an unnecessary and excessive waste of your customers time. More
The sales person, Cooper Donathan was friendly and knowledgeable about each truck I considered. There were no hard pressure tactics. The financial manager was very clear and concise. The overall purc knowledgeable about each truck I considered. There were no hard pressure tactics. The financial manager was very clear and concise. The overall purchase was easy and I am very pleased. More
Prompt and friendly service writer. Provides transportation back to home and when work completed. They pick you up at home and return to dealership together your vehicle I recommend Provides transportation back to home and when work completed. They pick you up at home and return to dealership together your vehicle I recommend both sales and service department a More
Quick, professional, easy to book and use. The tech making the inspection video did a great job in both demonstrating and explaining the details of his inspection. The tech making the inspection video did a great job in both demonstrating and explaining the details of his inspection. More
Service dept. was open and ready for my appointment. Staff were friendly and efficient. Services were completed in a timely manner.. was open and ready for my appointment. Staff were friendly and efficient. Services were completed in a timely manner.. More
Always welcome me and make me feel like friends. Matt Walker always keeps me updated on my vehicle. I recommend Matt and Toyota to all my friends and family. Matt Walker always keeps me updated on my vehicle. I recommend Matt and Toyota to all my friends and family. More
Went to the dentist in Lubbock and they asked if I could take some medicine back to my home town because the son of my local dentist had some teeth knocked out in a baseball game. After I left the dentist o take some medicine back to my home town because the son of my local dentist had some teeth knocked out in a baseball game. After I left the dentist office I had an appointment with Gene Messer Toyota to have my truck serviced. The appointment was over two hours later. I explained the situation with the medication to their service department and they got my truck in immediately and we were able to rush the medication back home. Gene Messer Toyota stepped up when they didn’t have to. Kudos to them and their service department!! More