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Gene Messer Toyota
Lubbock, TX
1,097 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,097 reviews
March 18, 2026
Adam was very courteous and professional about getting the job completed. Waiting time was minimal. the job completed. Waiting time was minimal. More
by leatherrick
Employees Worked With
March 18, 2026
Went to have my vehicle serviced. Four people sat at their stations avoiding eye contact with me while one guy checked in a vehicle ahead of me. Ten minutes later, another vehicle arr Four people sat at their stations avoiding eye contact with me while one guy checked in a vehicle ahead of me. Ten minutes later, another vehicle arrived and a service worker approached her immediately. My vehicle was promised in 1 1/2 to 2 hours once the recall was finished but actually took 4 hours after I sent two texts for updates with no response and then a phone call. They did provide an uber for me which was nice, and they also honored my coupon. More
by fiveinaz
Employees Worked With
David
March 14, 2026
I had a good experience when getting my oil changed. At Gene Messer Toyota. Great experience from start to finish. Nice courteous employees. I was in an out in about an hour. Thanks Jesse. At Gene Messer Toyota. Great experience from start to finish. Nice courteous employees. I was in an out in about an hour. Thanks Jesse. More
by rocky10201958
Employees Worked With
Jesse
March 14, 2026
I APPRECIATE the AWESOME service I receive each time I bring the Venza for service bring the Venza for service More
by Jerry.newton210
March 14, 2026
Jessie P. at Gene Messer , Lubbock dealership has for many years given us the very best service . This continued this morning, when we needed an oil change . at Gene Messer , Lubbock dealership has for many years given us the very best service . This continued this morning, when we needed an oil change . He absolutely took great care of my wife . Thank you Jessie . More
by lorenzo.hernandez
Employees Worked With
Jessie Paiz
March 14, 2026
The people are a fantastic group to work with from sales to service. Bryan Elliott got my vehicle in and out and is very personable. to service. Bryan Elliott got my vehicle in and out and is very personable. More
by celliott0103
March 13, 2026
Kolby C. is awesome! The entire staff is very accommodating. The work is always done quickly and efficiently. Will keep going! is awesome! The entire staff is very accommodating. The work is always done quickly and efficiently. Will keep going! More
by Brenda M.
Employees Worked With
Kolby C.
March 13, 2026
Kolby did great today. The service is always fast and done correctly. The entire staff is very accommodating! Will continue to go. The service is always fast and done correctly. The entire staff is very accommodating! Will continue to go. More
by Brenda M.
March 12, 2026
The Gene Messer Team with very helpful and accommodating. I traveled from out of town, and they stayed late to make sure I could leave with the vehicle i wanted. Awesome job! I traveled from out of town, and they stayed late to make sure I could leave with the vehicle i wanted. Awesome job! More
by marct2800
Employees Worked With
Gustavo Santos
