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Gene Messer Toyota
Lubbock, TX
1,067 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,067 reviews
February 23, 2026
Not trustwortthy… suggested maintenance cost for my truck brakes was not truthfully presented to me. $700 was quoted for front brakes replacement and Rotors repair, and few months later I took my truck back brakes was not truthfully presented to me. $700 was quoted for front brakes replacement and Rotors repair, and few months later I took my truck back and brakes and rotors were fine…. Not happy! More
by Wonealgolf
Employees Worked With
Service manager
February 21, 2026
My vehicle was there for three and a halfhours doing a computer update and they didn’t even wash my vehicle. The service advisor Brian was very kind and he told me that the update would take at least two computer update and they didn’t even wash my vehicle. The service advisor Brian was very kind and he told me that the update would take at least two hours. More
by deborahbrown1965
Employees Worked With
Bryan
February 21, 2026
The service I received was excellent,speedy and very reasonable. I would recommend this dealership. reasonable. I would recommend this dealership. More
by dschwertne
Employees Worked With
February 17, 2026
Gene Messer Toyota service was excellent! Adam our service advisor was awesome. Very knowledgeable and helpful! Adam our service advisor was awesome. Very knowledgeable and helpful! More
by Abethbird40
February 12, 2026
Adam my service advisor was prompt and professional. Dave and his team at Toyota are number one! Dave and his team at Toyota are number one! More
by enaudc1
February 11, 2026
Adam, the Service Man with whom I dealt, was very polite and thorough as he checked me in. He kept me posted and let me know when the work was completed. No additional services were needed. This was a ro and thorough as he checked me in. He kept me posted and let me know when the work was completed. No additional services were needed. This was a routine service within my 2 year warrantyz More
by gaylesettle1
Employees Worked With
Adam in Service Department
February 11, 2026
Very understanding and helpful and tell you what you need done to your car and what they done done to your car and what they done More
by wormly42
Employees Worked With
February 10, 2026
Repaired car as promised and didn’t cost me an arm or leg. Thank you. leg. Thank you. More
by oflores346
