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Gene Messer Toyota
Lubbock, TX
1,140 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,140 reviews
May 24, 2026
Bryan. , my. Service. Advisor took. Excellent.care of me during my service visit . High. Regards. Thank you Bryan, Tom. Vrska , my. Service. Advisor took. Excellent.care of me during my service visit . High. Regards. Thank you Bryan, Tom. Vrska More
by Tommai
Employees Worked With
May 22, 2026
I love my Toyota and I always get good service when I need it. The waiting area is comfortable when I must wait. My service writer, Colby Watts , is very helpful and explains everything.. need it. The waiting area is comfortable when I must wait. My service writer, Colby Watts , is very helpful and explains everything.. More
by Cojack99
Employees Worked With
Colby Watts, Robert Fullerton
May 21, 2026
They focused on my needs and concerns and addressed them 100 percent with a smile and a handshake. 100 percent with a smile and a handshake. More
by Randy
May 19, 2026
Lubbock Texas. . Amanda in services was not very helpful and actually forgot about me when I went to pick my vehicle up. I waited 30+ minutes another associate broug . Amanda in services was not very helpful and actually forgot about me when I went to pick my vehicle up. I waited 30+ minutes another associate brought me the WRONG CAR and I finally got help from someone else and had my car within seconds while Amanda was no where to be found.. More
by natalieadrianna12
Employees Worked With
May 12, 2026
Easy to make an appointment, oil change was done in timely manner and check out was quick. Really great service department! timely manner and check out was quick. Really great service department! More
by Pansy.byers376
Employees Worked With
May 12, 2026
This is the 5th new vehicle I've purchased from Gene Messer Toyota! And I never take the cars anywhere else for service! I love Toyota vehicles and I love My Dealership❤️ Messer Toyota! And I never take the cars anywhere else for service! I love Toyota vehicles and I love My Dealership❤️ More
by Margy
May 12, 2026
No hassle transaction in working with my sales rep. He was informed and not pushy. He was informed and not pushy. More
by mspeed1962
Employees Worked With
