Gene Messer Toyota

I started this process 3 months ago and looked at every Brand available from Ford, Nissan, Chevy and GMC and ended up at Toyota. When I ended up at Gene Messer (Group 1) it was merely to look at and test d Brand available from Ford, Nissan, Chevy and GMC and ended up at Toyota. When I ended up at Gene Messer (Group 1) it was merely to look at and test drive a truck I was working on with a different dealership when I met Manager Austin Vaden who was amazing! I was working with a different dealership in another town that had initially broke the records for an amazing deal. But when I was talking to Austin about my current deal and my situation that I’m retiring and was on a strict budget he understood and told me he would beat their deal and get me in my truck. I had severe doubts about his comments as I had been let down by others previously. After weeks of dealing he came up with the deal that was great on a Fully loaded truck with all my features and options I wanted but it was still just outside my budget, so he refigured another deal on a vehicle that had most of my features/options and that’s what I ended up getting , I did have to give up a few features I really wanted but he did an amazing job on what he had available. I even spoke to the other dealership and they advised me I would be dumb to pass on this deal that no one would ever be able to match it. Yes I do hate not having all the options I wanted but it definitely better than what I was currently driving. I would definitely do business again with this dealership but specifically with Manager Austin Vaden and if need be follow him wherever he goes. I really appreciate him and his commitment and understanding of my situation and he listened carefully and worked hard to get me as close to my dream truck as possible!!! So thank you Austin you are my hero and I appreciate you and thank you for your time and effort you showed me through out this process. I did fight hard to get a few luxuries done at the end but he was unable to get those done with the deal. I highly recommend Austin and his team if you are in the market for a new vehicle. More

David Kirkham was very professional,knowledgeable and personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business wit personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business with him in future visits to the dealership. More

Service was quick and staff is genuinely friendly and helpful. I always prefer this service center over the others. helpful. I always prefer this service center over the others. More

Professional, friendly, helpful, very nice people, the bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best! bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best! More

Had an appt for an oil change and it was a Very wonderful experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great. experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great. More

Outstanding! ! The staff and quality of the service department are top notch!! Thank you much ! The staff and quality of the service department are top notch!! Thank you much More

I everyone was great! I just wished they had the capability to wash the vehicle after service. I just wished they had the capability to wash the vehicle after service. More

Very fast service from start to finish Courteous and attentive to needs. Best service I have received attentive to needs. Best service I have received More

Took time to address my concerns and figure out what was causing a noise in my vehicle. Kept me updated on the progress. Very friendly, customer service oriented. causing a noise in my vehicle. Kept me updated on the progress. Very friendly, customer service oriented. More