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Gene Messer Toyota
Lubbock, TX
1,189 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,189 reviews
August 06, 2026
Superb, courteous people work there, so NATURALLY, it is a good place to get what you need. If it is service, parts or sales, you will get what you need. You will be treated professionally and courteously e a good place to get what you need. If it is service, parts or sales, you will get what you need. You will be treated professionally and courteously every single time. You can count on it!!!! More
by GeneMesser Toyota fan
Employees Worked With
Other Employees :
Dave Randalls, Matt, Bryan, Adam, Jesse, Colby, Rick in parts and Eddie in sales.
August 01, 2026
I have never had such a wonderful, pressure-free car-buying experience! From the moment I walked onto the lot until I drove off with my new car, the whole experience was smooth and enjoyable. Sean, car-buying experience! From the moment I walked onto the lot until I drove off with my new car, the whole experience was smooth and enjoyable. Sean, Cooper, and Eric were an amazing team who provided amazing customer service and went above and beyond to help me get an amazing deal and a fantastic new Toyota! Even the sales manager who worked with me, another Shawn, was so very kind and helpful. For many years, I had been loyal to another brand and dealer because I had good service; this experience far exceeded that! I’ll be a customer for years to come. Thank you all, and I love my new Toyota! More
by Travis P
Employees Worked With
Cooper, Shawn, Sean, Eric
July 30, 2026
Andrew made my vehicle purchase easy, stress-free, and enjoyable with exceptional professionalism and honest guidance enjoyable with exceptional professionalism and honest guidance More
by Josebermudez9391
July 30, 2026
Adam was great! ! I needed a battery and he helped me get some quick service! He kept me apprised of what was happening with my car, as well as the mechanic who worke ! I needed a battery and he helped me get some quick service! He kept me apprised of what was happening with my car, as well as the mechanic who worked on my car! Great service, as always! Thanks again for helping me out today! I will be back!! More
by ToyotaMan21
Employees Worked With
July 29, 2026
This dealership is very friendly and helped me in all ways to get the vehicle I wanted. Gustavo led the sales team, and they all had a part in getting the paperwork right from the start. A good experienc ways to get the vehicle I wanted. Gustavo led the sales team, and they all had a part in getting the paperwork right from the start. A good experience for me! More
by Señor Bruce
Employees Worked With
Gustavo, was so good, I don’t remember the names of the others, but the were all great!
July 22, 2026
Great communication from the problem to the price and done on time. Have been going there for years and will continue to do so done on time. Have been going there for years and will continue to do so More
by Augustine
