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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
797 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 797 reviews

February 18, 2025

Greatly impressed with the fast and prompt service and communication. Very satisfied with the overall service More

by joycev1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Report | Print
Feb 21, 2025 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Prompt , courteous & informative . They put me right in queue and showed me to a comfortable waiting area. More

by zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Feb 21, 2025 -

Gene Messer Toyota responded

Hi Zee, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2025

They did everything they said they were going to do and it was done in a timely manner. More

by bkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Feb 18, 2025 -

Gene Messer Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

I took my vehicle to the service department for repairs and service. All work was completed in a timely and professional manner. My service advisor, Kolby Cook, explained all details about the repairs and More

by ronbwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolby Cook
Report | Print
Feb 18, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kolby Cook and the team here at Gene Messer Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Always very very friendly, great great service very. very knowledgeable and great great customer's service More

by 59Tambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Feb 17, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

Mr. Paez was very helpful and courteous. Made sure all my questions were answered about the service on the vehicle. More

by lupe.mcclellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Paez
Report | Print
Feb 17, 2025 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2025

Fue excelente el servicio dealer y del vendedor Gerardo, gracias a él pude comprar mi Toyota More

by Edel Alejandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo es un excelente vendedor ⭐️⭐️⭐️⭐️⭐️, Brady Keys
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Feb 12, 2025 -

Gene Messer Toyota responded

Hola Edel, gracias; ¡Apreciamos sus comentarios! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de poder ayudar!

February 07, 2025

Staff is always friendly, helpful, honest, and expedient. They’re not pushy and always put the customer first. More

by John D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Feb 12, 2025 -

Gene Messer Toyota responded

Hello John, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

Super helpful and excellent service. They were very respectful and professional.i would definitely recommend. More

by dberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
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Feb 10, 2025 -

Gene Messer Toyota responded

Hi, thank you so much for your positive comments about Gene Messer Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 04, 2025

I'm very pleased with my Gene Messer Toyota experience and John Neely my salesman. He went the extra mile for me and I believe I got an excellent Tacoma and good deal. More

by Ronnie Wooldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Neely
Report | Print
Feb 07, 2025 -

Gene Messer Toyota responded

Hello Ronnie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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