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Gene Messer Toyota
Lubbock, TX
1,050 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,050 reviews
October 06, 2025
I was very pleased the way things worked out. That's all I have to say. That's all I have to say. More
by cathy_jimenez
Employees Worked With
October 04, 2025
Professional, genuine, honest. Great service from point of first visit to the car lot through purchasing process and financing, and thereafter as they assist with service - even h Great service from point of first visit to the car lot through purchasing process and financing, and thereafter as they assist with service - even helping us schedule service with busy jobs! More
by Alice Villalobos
October 04, 2025
Amanda Gonzales is the best service advisor I have ever encountered. (I have dealt with the worst advisors ever at Gene Messer VW and Pollard Ford.). So far I am amazed and impressed with the professionali encountered. (I have dealt with the worst advisors ever at Gene Messer VW and Pollard Ford.). So far I am amazed and impressed with the professionalism I have found at Gene Messer Toyota. From the salesman to the service advisor; all top notch! I have no problem believing the mechanics are of the same caliber when they eventually service my Camry’s needs. More
by Loyp99
October 04, 2025
Colby answered all my questions when I arrived. And I love that my technician sent me a video of the air filters explaining why they needed changed. Then all I had to do was do a few clicks and t And I love that my technician sent me a video of the air filters explaining why they needed changed. Then all I had to do was do a few clicks and they got the filters replaced. Thanks!! More
by Rlc112407
Employees Worked With
Colby
October 03, 2025
Colby Watts was very good at helping me. They really did help with all my needs and I will recommend them to everyone and will return in the future if need be. They really did help with all my needs and I will recommend them to everyone and will return in the future if need be. More
by Irenebyington
Employees Worked With
Colby Watts
October 01, 2025
I really appreciate how helpful and cooperative everyone was to me especially my car salesman, Nieves Garcia was to me especially my car salesman, Nieves Garcia More
by lizipock
Employees Worked With
October 01, 2025
Nice wait area, café, TVs, seating, and service department staff are very responsive, txt work well for a quick reply. department staff are very responsive, txt work well for a quick reply. More
by rudagray
Employees Worked With
October 01, 2025
Jake Chester was very helpful. Answered all my questions. Transaction was easy and smooth. Price for my trade-in was reasonable. Would definitely recommend to family or friends Answered all my questions. Transaction was easy and smooth. Price for my trade-in was reasonable. Would definitely recommend to family or friends. More
by Kmdtaz
Employees Worked With
September 27, 2025
Came in for routine 45k maintenance on my Tacoma. Friendly staff. Correctly advised tires were worn and need of replacement. Incorrectly advised vehicle would need 4 wheel alignment after tire replac Friendly staff. Correctly advised tires were worn and need of replacement. Incorrectly advised vehicle would need 4 wheel alignment after tire replacement. Incorrectly advised of brake pad replacement because only 6mm of wear material remained. More
by dunlapdw
Employees Worked With
September 26, 2025
I came to get my oil changed and it was done in a very professional way.. pleased with the service. professional way.. pleased with the service. More
by Genevacorona12
Employees Worked With
