
Gene Messer Toyota
Lubbock, TX
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Poor service I don’t recommend, car wasn’t ready, they said it would be ready by Monday but it still took 3 more days, the person in charge recalled and wouldn’t answer said it would be ready by Monday but it still took 3 more days, the person in charge recalled and wouldn’t answer More
Gene messer toyota technicions are always Professional, courteous and friendly. Communicate in a timely manner. We only use them to service our camry. Always satisfied. courteous and friendly. Communicate in a timely manner. We only use them to service our camry. Always satisfied. More
Colby W went above and beyond to help me out (40 yr loyal Toyota owner) with a spare tire. I messed up tool but he quickly helped me with spare and got me going quickly. Great job. Toyota owner) with a spare tire. I messed up tool but he quickly helped me with spare and got me going quickly. Great job. More
Can’t say enough good things about Gene Messer Toyota, very friendly, accommodating and they have great deals! I especially want to thank my salesman, Kade Riney, he’s the BEST!! Go see him you’ll be gla very friendly, accommodating and they have great deals! I especially want to thank my salesman, Kade Riney, he’s the BEST!! Go see him you’ll be glad you did More
Adam and the team saved me and made a tremendous difference in my life the other day! They are always the best, but this time was truly extraordinary. I cannot praise or thank Adam and everyone wh difference in my life the other day! They are always the best, but this time was truly extraordinary. I cannot praise or thank Adam and everyone who worked on my vehicle enough! Thank you, Gene Messer Service!! More
David R and his team are fantastic. They jumped right on my problem and had it fixed in less than 5 minutes. I have been a loyal Gene Messer satisfied customer for over 25 years. They jumped right on my problem and had it fixed in less than 5 minutes. I have been a loyal Gene Messer satisfied customer for over 25 years. More
went in person to check on an oil change. David Kirkham was first to great me and ask what I needed, very helpful and set me up for a next day oil change. The next day, I was early and Adam B David Kirkham was first to great me and ask what I needed, very helpful and set me up for a next day oil change. The next day, I was early and Adam Baugher was the first of any to say hi and asked how he could help. Adam was amazing , answered all of my questions and gave me even more info on my car which I had just bought from Carmax..Adam was kind, polite , attentive and a great customer care person. As a senior, he treated me like a real person, and understood all of my questions. Absolutely great customer service. I had a bad experience with GM service dept in 2001 and never went back for 24 years. Adam changed all that with his professionalism and kind treatment....Good Job and I thank u, moira holland ..only complaint is to remind seniors of a possible coupon online!!! every bit helps!! More