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Gene Messer Toyota
Lubbock, TX
1,037 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,037 reviews
August 07, 2025
I consistently experience excellent service at Gene Messer. They offer a quick turnaround time for car tuneup, and it's always appreciated that my salesperson and the General Manager check in on me whe Messer. They offer a quick turnaround time for car tuneup, and it's always appreciated that my salesperson and the General Manager check in on me when I'm there. More
by T. Manz
August 05, 2025
Friendly, courteous, personable service! Met at the door and told them what I was looking for and they went to work finding right away. Excellent experience!! Met at the door and told them what I was looking for and they went to work finding right away. Excellent experience!! More
by cmsosborn
August 04, 2025
Gene Messer has very professional employees that treat you great ! Never had any problems with them. Quick turnaround and great work . you great ! Never had any problems with them. Quick turnaround and great work . More
by albert37_98
August 03, 2025
I couldn’t be more pleased. It was a really easy process. They have great people and a great product. It was a really easy process. They have great people and a great product. More
by kyle
August 03, 2025
Absolutely fantastic experience, Andrew did a phenomenal job as well as Brandon in finance. Easy to work with, we knew what we wanted and they delivered. Would recommend them to anyone. job as well as Brandon in finance. Easy to work with, we knew what we wanted and they delivered. Would recommend them to anyone. More
by john_g_eaton
Employees Worked With
Brandon
August 02, 2025
Three times in a row, one of the service technicians was completely rude and dismissive of my husband or I. They completely interrupted him, treated him horribly, and proceeded to help older customers ahead completely rude and dismissive of my husband or I. They completely interrupted him, treated him horribly, and proceeded to help older customers ahead of my husband, who is a disabled veteran. I would not recommend the service center, they are horrible to new customers and veterans. I only provided a 3 star review because they completed the service I asked for. More
by nikkiluvsoreos
Employees Worked With
August 02, 2025
It was great, they took care of everything I needed, I left my car in their cares left my car in their cares More
by dkryp1111
Employees Worked With
August 02, 2025
Gustavo was a great help! It was a good experience and I got a great car! It was a good experience and I got a great car! More
by szandurbin
Employees Worked With
