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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
912 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 912 reviews

March 17, 2025

Andrew Harper was very professional and good to us. Thanks Andrew for your professional and kind help. More

by henrycduru
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Harper
Report | Print
Mar 21, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

March 15, 2025

Always a good visit. Got done in a reasonable time and was completely satisfied with the service and the service advisor. More

by wsmithh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 19, 2025 -

Gene Messer Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

Wonderful service. They were helpful and accommodating. I’ve always received great service. This is my 4th Toyota. More

by Ernest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 18, 2025 -

Gene Messer Toyota responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 13, 2025

Service department is always spot on. Very friendly and they always keep you posted on the progress of your service. More

by bdwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 16, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Colby did a great job. Friendly. Promised a time and got it delivered sooner. I’ll be back. More

by Marc White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby, Brady Keys
Report | Print
Mar 15, 2025 -

Gene Messer Toyota responded

Hi Marc, thanks for your praise and kind comments about Colby. Feel free to reach out to us if you need anything. Have a wonderful day.

March 12, 2025

Great friendly fast service that you can rely upon. My first choice in Toyota service! More

by ljanuary52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 15, 2025 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 11, 2025

Gene Messer has the largest inventory and best prices out of every dealership I searched in the West Texas/ New Mexico region. My salesman Andrew was available to do all my paperwork over the phone and onlin More

by mwb1457
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
Report | Print
Mar 14, 2025 -

Gene Messer Toyota responded

Hi, thank you so much for the positive review! If you're ever in need of more help, please let us know!

March 11, 2025

Tyler was amazing. I have a beautiful vehicle and just when I needed it. He was so patient and kind. Josh was so kind and went over everything in detail. Both w More

by melmedina1116
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
Report | Print
Mar 14, 2025 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 09, 2025

Everything was bone in a timely manner. All was explained before anything was done very professionally done More

by Ricka_coats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Womack, Brady Keys
Report | Print
Mar 10, 2025 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

2nd time things disappear from my car last time was a yeti cu. Today was a case of drinking water! More

by Bettyboopsies69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brady Keys
Report | Print
Mar 12, 2025 -

Gene Messer Toyota responded

I apologize for your experience. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Dave Randall Service Manager drandall@genemesser.com

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