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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.8
468 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 468 reviews

September 21, 2023

Very helpful, kind, and does good work as well as wanting us to be satisfied. More

by babbette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baugher
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Sep 23, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 21, 2023

I am really pleased with this dealership. They always make me feel like they are willing to help. More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
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Sep 23, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
September 18, 2023

We had a good experience, Ethan Abbott was very in tune with what we were looking for, and was quick to let us know when something, that fit our search, showed up on the lot. More

by DC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Abbott, Josh Short
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Sep 23, 2023 -

Gene Messer Toyota responded

Thank you for acknowledging Ethan! It is always great to hear when one of our associates is acknowledged for their professionalism. We look forward to the pleasure of assisting you again!

Helpful
September 17, 2023

They treat me and my family, right they are courteous, professional, friendly, easy to deal with More

by bradleyandgerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys, Jessica Simpson, Nieves Garcia, Ladon Burrell
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Sep 19, 2023 -

Gene Messer Toyota responded

Thank you for the Five-Star review and for choosing Gene Messer Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
September 12, 2023

Great service as always. Friendly and efficient. Got me in and out pretty quick. Thanks! More

by Browland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Adam Baugher
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Sep 17, 2023 -

Gene Messer Toyota responded

We are pleased to provide friendly and efficient service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again. We appreciate your business.

Helpful
September 12, 2023

The staff at Gene Messer Toyota have been very helpful and polite during my visits. More

by e.veneno806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
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Sep 16, 2023 -

Gene Messer Toyota responded

Thank you for the Five-Star review and for choosing Gene Messer Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

Helpful
September 09, 2023

Great dealership good people great prices finance department has a great service and Mr. Kade is a great person & sale associate More

by truckingflores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade
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Sep 21, 2023 -

Gene Messer Toyota responded

Congratulations on your new vehicle! We are thrilled that Kade provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
September 08, 2023

They were great from showing me the vehicle all the way to the financing!!! Vidal worked hard for us to get the deal that we were happy with. More

by jeanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidal Sanchez
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Sep 23, 2023 -

Gene Messer Toyota responded

It's wonderful to hear that your experience, from viewing the vehicle to the financing process, was great. We are thrilled that Vidal's dedication to securing a deal that made you happy. Congratulations on your new vehicle! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 07, 2023

Great service and very courteous. Told it would take one and half hours but was ready in 45 minutes More

by alpompa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Richard
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Sep 19, 2023 -

Gene Messer Toyota responded

We're delighted to hear that you had a great service experience with us and that our team was very courteous. It's always a pleasant surprise when the service is completed ahead of schedule, and we appreciate your feedback. Thank you for choosing us, and we look forward to serving you again!

Helpful
September 07, 2023

They took good care of my vehicle and kept me well informed of it’s status. More

by Randy Dayhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service department
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Sep 10, 2023 -

Gene Messer Toyota responded

That's wonderful to hear that you received great service and were kept well-informed about the progress of your vehicle repairs! Effective communication and transparency are essential when it comes to auto repairs! Thank you for your visit!

Helpful
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