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Gene Messer Toyota

Lubbock, TX

Overview
Employees
Reviews
Vehicles
4.7
1,063 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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6102 19th St

Lubbock, TX

79407

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Showing 1,063 reviews

February 03, 2026

Muy buen trato del vendedor de autos Gustavo Alanis, me ayudó en el proceso de la compra del vehículo y proporcionó información del vehículo para decidir mi mejor compra, dieron seguimiento a la parte fina More

by Jose Llanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick y Gustavo Alanís
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Feb 05, 2026 -

Gene Messer Toyota responded

Hola José, nos alegra mucho que nuestro personal te haya brindado un excelente servicio durante tu visita a Gene Messer Toyota. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un excelente día!

February 03, 2026

Luke the sales person amd John the finance guy both got me in my new truck. This was flawless and quick for a better feal than Inanticipated More

by rchesser01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2026 -

rchesser01 responded

Thank uou Gene Messer for getting me whatvinneeded at my price

Feb 03, 2026 -

rchesser01 responded

Thank uou - excellent process

Feb 05, 2026 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2026

Courteous, prompt, friendly staff. Recalls done in a timely manner. Waited only a few minutes, signed papers & I was on my way. More

by carolynjanesabbott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Feb 05, 2026 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2026

Salesman was not pushy and did everything to please us. I would definitely recommend gene messer dealerships More

by Kellyk79423
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2026 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 31, 2026

Pleasurable experience, friendly and courteous staff. Jake made the whole process go smoothly, highly recommend him if you’re in the market for a Toyota. More

by billyfulton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Chester
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Feb 05, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

January 30, 2026

Came in for a service, from the minute you drive in, until you leave you are well taken care of! Everyone always has a smile on their face and is willing to help with anything you need! More

by reyesjordan03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Feb 03, 2026 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

Fast, no gimmick dealership that took care of us in a timely matter. Thank you More

by aaron.shanna.locy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Feb 02, 2026 -

Gene Messer Toyota responded

Hi Aaron, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

January 29, 2026

Adam is the best service tech Ever. Gene Messer is an high quality dealership. They always provide knowledgeable and courteous service. More

by kirk.cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam in service
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Feb 02, 2026 -

Gene Messer Toyota responded

Hi, we're happy you found Adam to be so supportive during your experience here at Gene Messer Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2026

Best dealer ship around made the process super easy Doug the sales man helped make sure everything played out well More

by Chrishtc575
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug sales, Josh financing
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Feb 02, 2026 -

Gene Messer Toyota responded

Hi, we're happy you found Doug to be so supportive during your experience here at Gene Messer Toyota. If you have any further questions, please don't hesitate to reach out!

January 24, 2026

Amanda was friendly, knowledgeable, listened to my requests and swiftly offered solutions to expedite the process to shorten my wait time. If you're seeking top tier customer service, typically only p More

by Elyus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Jan 26, 2026 -

Gene Messer Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to Amanda here at Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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