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Gene Messer Toyota
Lubbock, TX
998 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 998 reviews
November 12, 2025
Gene Messer Toyota and Salesman Doug Stapp are great to deal with! Would highly recommend! deal with! Would highly recommend! More
by JLIT
November 11, 2025
Great dealing with Tyler, professional, easy to work with, answered all questions. Was concerned with the Wolf pack when entered the front door. Then asked for Tyler, he saved me. with, answered all questions. Was concerned with the Wolf pack when entered the front door. Then asked for Tyler, he saved me. More
by Jimmiemace47
Employees Worked With
Tyler Jenkins
November 11, 2025
They were very helpful. Sean was very accommodating and patient. He took the time to show us the vehicles about a month ago and when we came back last week we wanted him Sean was very accommodating and patient. He took the time to show us the vehicles about a month ago and when we came back last week we wanted him to assist us. Good experience. More
by jburris92
November 08, 2025
Recommended services for future updates always helpful . Spend a little drive along. Thank you ,Guys. Spend a little drive along. Thank you ,Guys. More
by reynaedward
November 05, 2025
Staff was friendly and professional went for a oil change I was in and out in 45 minutes I was in and out in 45 minutes More
by bnereck
Employees Worked With
November 05, 2025
Service dept has always serviced my Toyotas. Prompt, efficient and professional. All service writers are proficient. ‘18 Avalon is at 70 th mikes, like a new car, because of Messer service pr Prompt, efficient and professional. All service writers are proficient. ‘18 Avalon is at 70 th mikes, like a new car, because of Messer service proficiency and quality of service. Thank you, Adam!! More
by Susjimbull
November 03, 2025
Everyone from the sales staff to the service department are exceptionally helpful. Great people with a great brand! are exceptionally helpful. Great people with a great brand! More
by djohnkinman
Employees Worked With
October 30, 2025
I had an online appointment and experienced good, fast service. Service was completed in less than 2 hours. service. Service was completed in less than 2 hours. More
by Rodney.keeton
Employees Worked With
October 30, 2025
Very professional and also friendly They wait time wa very was prompt and they finished quickly very was prompt and they finished quickly More
by grandsal
Employees Worked With
