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Gene Messer Toyota
Lubbock, TX
1,116 Reviews
Gene Messer Toyota is your local source for all things Toyota. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Toyota you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Midland. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,116 reviews
March 31, 2026
Great service. Addressed my issues with my Camry’s alignment that the other Toyota dealership okayed with no issues. Highly recommended and will use their service a Addressed my issues with my Camry’s alignment that the other Toyota dealership okayed with no issues. Highly recommended and will use their service again. Thanks! More
by dafb0121
Employees Worked With
Bryan Womack
March 30, 2026
I ton my car in for a check engine light. When they told me what the problem was I explained that the radiator was previously replaced by an auto body shop because I hit a deer over a year ag When they told me what the problem was I explained that the radiator was previously replaced by an auto body shop because I hit a deer over a year ago and asked if it wasn’t just a loose hose connection and I got no response just an estimate for the repair. $1665 which is astronomical. I won’t buy or use Toyota ever again. this is ridiculous! More
by MS
Employees Worked With
March 27, 2026
I have my Lexus serviced at Gene Messer Toyota. They have always been very accommodating and reliable. In addition they make you feel like they genuinely appreciate your business. This is such a sh They have always been very accommodating and reliable. In addition they make you feel like they genuinely appreciate your business. This is such a sharp contrast to our local Lexus dealer. On top of this, they are considerably less expensive for the same services and don’t try to sell you things you don’t need. More
by fwsmithauto
Employees Worked With
Bryan Womack , Dave Randall , Jesse Paez
March 26, 2026
They’re great. The staff is incredibly kind, and their work is clean and honest. Prices feel very fair. The interior is clean and comfortable. All around a very goo The staff is incredibly kind, and their work is clean and honest. Prices feel very fair. The interior is clean and comfortable. All around a very good place to get your car serviced. More
by jonnie.hesse
Employees Worked With
March 26, 2026
Service is great as always! Bryan is always helpful. We appreciate him. Thanks for everything. Bryan is always helpful. We appreciate him. Thanks for everything. More
by Fallon Jernigan
March 24, 2026
Good Service Friendly Staff Well educated Technician Lots of Inventory Flexible Time Quick and on time Technician Lots of Inventory Flexible Time Quick and on time More
by Bao Bui
Employees Worked With
March 24, 2026
Super easy to book appointment online and the service providers where super professional and kind. Was able to get in and out, I defiantly recommend going on a Monday when it is less busy. Was in and out providers where super professional and kind. Was able to get in and out, I defiantly recommend going on a Monday when it is less busy. Was in and out within an hour and a half, and that is with them replacing my brake pads and oil. More
by sarahhill
